Judge.me Product Reviews

* UPDATE*

Since writing this review, I was directly contacted by the team which was quite sweet. You can tell they really care. I was informed that my concerns were valid and they have actually been working on an updated version of the navigation that will be widespread very shortly.

I was given early access to the new app, and it's so much better! I find it way easier to navigate and you can tell they really listened and addressed the issues with their navigation. And as mentioned, if you are still having a hard time finding something they are available 24/7 to help and I've never waited longer than 1 minute for someone to answer.

Honestly now I don't have any issues at all with judge.me, they're great and I'd recommend them to anyone with a shopify store wanting to add reviews.

***

(Previous review):
Look it's a helpful app and it does the trick for having reviews up on your site, however I do find their app is tricky to navigate even when upgrading to awesome. Customising the look and feel of emails is super confusing and hard to navigate. It seems like their whole layout is outdated and things are poorly organised.

That being said, their customer service is quick and helpful. I just wish they fixed up the app a little bit and it would save users + their staff time by not having so many questions to ask on how to use the thing.

Customer service = great
Review collection/automation = also great
App itself/customisation = not the clearest

TLDR: 10/10 stop driving yourself crazy trying to pick the best review platform to commit your business/Shopify too...Judge.me is it

Judge.me is absolutely phenomenal and fairly priced. When we were first starting out, we spent forever searching for a review platform to commit to as we grew. There are a plethora of verified review services out there, and most of them are convoluted, don't integrate cleanly/seamlessly and are ridiculously expensive; focusing their pricing on large corporations. Not Judge.me.

3+ years and almost a thousand reviews later...we are so glad to have chosen Judge.me! It is as close to perfection as you can get for a platform like this. They allowed easy importing of our original Shopify reviews. The app setup and integration into our Shopify website is easy, quick and doesn't bog down the site; everything looks wonderful. And they are always improving as new Shopify and web development updates come out.

The UI of the app is clean and intuitive for the most part; making managing reviews, request emails and customer support super easy. A really awesome feature is being able to group reviews from different product listings. This is great for bundles/product variations that are a different product listing than the original that has reviews. You can use this to display your reviews on these separate listings so they aren't empty when you already have captured relevant ones on your other listing.

This is all without mentioning that the bulk of our other Shopify and marketing services have seamless integrations with Judge.me. A HUGE kudos to the Judge.me team for building out their software and working with/allowing other devs to create all these integrations. Every time I wonder if a new app (no matter how big or small) will have a Judge.me integration....it always does! Phenomenal.

Judge.me team, I wish you all the best and hope to see you continue to grow and take over the overpriced and convoluted competition!

To build a successful app, it's essential to have not only good programming but also excellent customer service, and Judge.me certainly ranks among the best in customer care that I've ever encountered. I recently encountered a minor issue with duplicate review results flagged by Google Search Console. Upon contacting their support team, they were prompt and readily available. Simply granting access to my theme's code allowed them to resolve the issue in under 20 minutes. I highly recommend this app, not only for its review features but also for its exceptional customer service.

Love Judge.me! Been using it for our 3D filament for YEARS! I think it was one of the first apps we downloaded and we're still using it today. Works great, easy to customize and customer service has been perfect. Sent a message a few hours ago, and received a helpful reply not long ago!

Our store has been using free version and even with that experience has been pretty smooth for integration. Considering converting to paid soon as we start getting more reviews monthly!