I had been using another reviews platform for almost 2 years - only thing was that, with the other platform, you need to be on a high tier premium plan to receive ANY of their features. I thought it was time to test out someone else when I stumbled across Judge.me.....and I'm extremely happy that I did.
The support has been 5 star - responses have been super quick and very helpful.
I have already quadrupled the number of reviews by using the Judge.me app within the first week!!
Two features that I absolutely love are..
1. Photo submissions - this is an awesome feature as customers can receive their Cocktail Kits and include a photo of their cocktail creations in their review
2. Groups - rather than having variables, we have products that are similar ie. a Cocktail Set in Stainless Steel and a Cocktail Set in Copper - by using groups the reviews can be displayed for both products (seeing as they are essentially the same product).
All this for a very reasonable price. I'll be a customer for life (btw, I have no affiliation with Judge.me - I'm just absolutely in love with this app!)
Try Judge.me - you won't regret it!