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The Jump App has reinvented the Affiliate experience. We love the Affiliate storefronts and have seen 2x sales since starting with Jump. Love this app!
Affiliate Storefronts is a lifesaver! Easy setup, fully-branded experience, and seamless management. My affiliates love it!
The app works fine - this app company/process is horrible. I tried it, installed it and deleted it before the trial. Typically when this happens, your account is deleted as well. However, mine was not. I have to contact the company to delete and unsubscribe my account - ok. But through the app store there is no way to get a hold of them. I had to go through shopify help to get to them, and i don't even know if i was sent to the correct spot. Really poor process and customer service to make people jump through hoops to try to find you to unsubscribe.
Hi Bigfoot Graphics - We apologize for any inconvenience. As mentioned and evidenced on an email, you uninstalled after the 14-day trial which is why you were charged. We are happy to still refund you. Also, we have a Support page on our main website, www.readytojump.co and also have a Support button on our Jump Dashboards at the very top. That said, we will see how we can best enhance our communication options to make them even more accessible. Have a nice 2024 and please let us know if there is anything else we can do to help.
So far I'm really happy with this app. What I like about it is that it gives me ample affiliates for our small business, allows the features that I want for the starter plan so I don't have to jump up to higher levels just to get basic features, and it's pretty user-friendly.
I am having an issue with affiliates being able to view/edit their eshops right now. They keep navigating to a default page in my store for some reason and I'm hoping to get that fixed (I've already sent an email and am awaiting reply).
Outside of that one issue, everything works as stated.
Kudos to JUMP for simplifying affiliate program management! The 5-minute setup is no joke-it's quick and easy. The app's customization options and real-time tracking have elevated our affiliate engagement to new heights.
This is awesome
Great App! highly recommended it!
I love app awesome
You get much more value than the actual price you pay.
Great app