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This is a great app and really helpful customer service! Especially helpful when migrating my reviews from one account to another.
We have been working with Junip for more than a year now and we couldn't be happier!
When we need some support or advice the team is always super reliable (reply times and feedback)
A special shout out to Malvina, whose expertise and continuous follow-ups have made our journey a breeze!
Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.
I love the ease of setting up Junip for my website, it looks great too! The customer service support is quick and efficient, Leah was very helpful and solved my issue right away.
Expensive, but you get what you pay for which is premium customer service.
Junip’s support has been exceptional. Malvina and the team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!
Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.
I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) )
We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing.
Well done Junip!
Great system that has worked really well for us. The team is helpful and responsive ;)
We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.