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Great tool, once it will be completely customizable with the language i will defently give this one 5 stars, they also kind and helpful support staff.
Thanks for the review! Being able to support translations is definitely something we're working towards
Leah was super responsive in answering my questions
Easy to use
Molto gentili nel provare ad aiutare, mi sembra che comunque il piano a pagamento aiuti di più (non che sia sbagliato)e si vedo ancora troppo basico l'utilizzo gratuito.
Sto provando a seguire i loro consigli adesso, non facilissimo per una piccola attività gestita da una persona che deve curare tutti gli aspetti, ma comunque vedo che loro sono interessati a dare una mano e mi sembra giusto collaborare. Per ora lascio 4 stelle perchè vedo comunque dei limiti,ma potrei anche migliorarlo.
Spero in futuro di poter usufruire del piano a pagamento con tutte le sue funzionalità, ma questo dipenderà soprattutto dal numero di feedback che riceverò :)
Hey Davide, sent you an email & would love to get this cleared up. We have an extremely generous free plan that I can see you have been using for 5 months now without being charged a dollar & without any limitation on your use of Junip. Look forward to speaking.
- Stuart
La aplicación está bien diseñada y es sencilla de configurar pero noto a faltar un par de cosas. La primera es que no hay opción de cambiar las plantillas preconfiguradas a otro idioma que no sea el inglés. Esto hace que mis clientes que son hispanoparlantes reciban solicitudes por ejemplo de reseñas de productos con textos en Inglés. En segundo lugar noto faltar integraciones con terceras aplicaciones como Avada SEO Suite en donde las integraciones con algunas otras aplicaciones de reseñas si que son posibles.
Hi Oscar - thanks for taking the time to share your feedback. At the moment Junip is only available in English, so some portions of the app aren't able to be fully translated. However, we do hope to support this in the future.
Regarding the integration you mentioned, Junip automatically adds structured data to your product pages that displays review rich snippets in Google search results, so no SEO integration is needed! I've also reached out via email to share some more details about how this works :)
Easy to set up and great support when needed. Highly recommended and the only reason it's not 5 star is the relatively low awareness of Junip in the UK, otherwise great app.
Easy to use.
Easy to install and integrate
I would recommend, but I do not like that a customer has a 2 step process to leave a review. I do not believe they should have to go back to their email to confirm that they want to leave a review - otherwise, the review will not display on your website. Problems exist like them not being notified by their email provider, not wanting to think about it after submitting, or simply not receiving the email fast enough (most likely due to strength of internet). It limits the amount of reviews that you could have. If it's to possibly weed out illegitimate reviews, I'm sure there's another fix for that.
Hi James! Appreciate you providing this feedback, totally understand where the concern comes from. Our review verification process only applies to reviews submitted manually and is there to protect you against any bad actors. Since the majority of reviews are not submitted manually, I've just followed up with you via email to provide some more clarification about the review submission process :)
Excellent, je suis encore en phase teste mais l'application semble pas mal