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I have never received better customer service when dealing with an app. The team is wonderful. They walked me through every step of installation, and went above and beyond. Further, coming from a big review app I am definitely impressed with how much I am getting for the price point. Making this switch has been a no-brainer.
Everything has been easy to use from integration to the store from customer use. I currently use the free plan available as we are a new store.
Junip is a beautiful app that puts customer experience first and despite our theme being highly customized and not off the shelf whatsoever, the onboarding process has been truly amazing and painless. We switched to Junip from another (larger) review platform and haven't looked back since. So glad we did because the customer / merchant interface is way more aesthetic, customisable, logical and the best thing of all is that the cost of Junip is 1/4 cheaper than what I used to pay!! HIGHLY RECOMMEND
We switched to Junip from Yotpo a year ago and couldn't be happier. The Junip platform is far easier to use and their customer setup/support is 10/10. The reviews are also much better formatted for mobile. Highly recommend!
This app has positively impacted my business. I have seen sales rise since installing Junip. I love how easy it is to use and would recommend it to other shop owners.
Easy to use tool for gathering reviews! We also really appreciate the support we get from our Junip rep in maximizing review gathering campaigns, troubleshooting when needed, etc.
Great app, great support team and very happy with the service so far. We were able to integrate smoothly and start collecting reviews very quickly.
Super detailed app. Stuart provided prompt and excellent support with understanding the app functionality to the very minute detail.
App could use more functionality with manual reminders. But overall best review app out there, 10/10 would recommend.
Best review app I’ve tried. Robin has been extremely helpful with the things I needed from Junip, fast and efficient service. Highly recommend!
Junip is easy to use, works well, great support. Our original review system was clunky and more expensive. Glad we made the switch!