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Good service, that provide great support.
+ Easy to set up
+ Great instruction
- Not so many options to customize styles from admin panel like email templates and product reviews section
The team have been responsive, quick to deal with requests and have recently changed their pricing plans to be a lot more competitive than the big boys. Along side the modern UI, and wide range of features like media incentives, Junip is a solid option for any store wanting a Reviews app and so far have had a great experience with them. They even sorted out a bug for older Android versions which even a certain big player hasn't sorted yet.
We are very happy with Junip. It is so much better than other programs we have used in the past. Malvina and her team have been very responsive and helpful.
Junip’s support has been exceptional. The team provided prompt, professional assistance with our multi-store setup, making the process smooth and efficient. Their dedication to helping us achieve the best outcome was greatly appreciated. Highly recommended!
Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.
Malvina gave me great service & recommended features to me on the app.
Junip is very easy to use & very user friendly.
I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) )
We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing.
Well done Junip!
Best reviews tool out there. Apart from the product being top notch, the team makes the experience so much better - they genuinely care and are incredibly responsive.
Junip was so fast and easy to install -- didn't even need a developer to help us with implementation! Love how simple, straightforward, and easy to use the backend was. Even migration of past reviews was a breeze. Awesome review app!
So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.