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Great communication whenever we have a query regarding Junip and easy to install and customise. Seems to be collecting reviews well and functioning perfectly.
The team were great at getting our old reviews imported from TrustPilot and Junip is 10 times better.
Looks like they are constantly looking to add to and expand on functionality too which is always great to see!
Great app. Tried many other review apps before deciding on Junip. Integrates well with 2.0 theme. Love how beautiful and smooth the review forms are.
This app was the easiest to install out of all the other apps that offer reviews. Thank you so much !
I have never experienced better customer service, probably ever. The Junip team is the real deal — incredibly helpful, responsive, and thorough. Could not recommend Junip more highly.
We just started using Junip and so far it's been easy to onboard and implement. We integrated our review flows with Klaviyo and it was straight forward. Whenever we had questions, the Junip team (Marcus in particular!) have been very friendly and very quick to respond with helpful solutions.
I use this app to get my customers to rate my products. This is my first time using an app like this. So far so good.
Great support and implementation help. The app itself is simple to navigate, and appears to be relatively lightweight in terms of its footprint on our store. It's missing some of the bells and whistles that the like of Stamped and Yotpo have (i.e. customer Q&A, UGC management is fairly basic), but in some ways that's a good thing. I think over time Junip will continue to improve, as opposed to the other platforms I mentioned, which just seemed to get bloated, and unreliable over time. Being able to send the review requests from Klaviyo is great, and Junip's mobile-first approach seems to resonate better with our customer base.
Top app die perfect doet wat die moet doen. Veel functionaliteiten, zelfs bij het gratis abonnement!
We have just started using Junip, initially there was a little bit of a glitch with the reviews appearing in our store this was due to the Shopify theme we have chosen, but support was super fast, very helpful, identified what the issue was straight away & fixed the problem very quickly. Our reviews were published on our product listings immediately, so far we are very happy, We can't wait until our customers start posting pics with their feedback.
Sonia...
besides all the great features Junip offers. I was really blown away by the amount of help and knowledge I've experienced working with them. Marcus, in particular, has gone above and beyond his role, this was very refreshing. all-around great work to the team a junip!!