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Junip is the reviews platform of our dreams! The team is incredibly efficient and helpful. The platform itself is so modern and easy to use. The migration from our old reviews platform was so easy.
This app was selected due to its capabilities and due to the high price of our previous product rating and rewards app Stamped.
Although there are a few visual limitations with how the overall product review ratings are displayed, this app and the app's team has helped our site grow in product reviews, and customer outreach with their customer reply functionality. The Klaviyo and NOW Meta/Google integrations should also help our online presence and customer support when it comes to making a confident purchase.
Biggest highlight: Their customer service team, chat, and email representatives are SO knowledgeable and are always there to help.
Hit submit too soon on original review, so happy with the team and communication!
Great customer service. Easy to use software on the backend and for the customers. Easy to integrate with Shopify. My one suggestion would be to include product grouping for lower tiers as many competitors offer it in their basic package.
Junip is easy to use and their support is quick and helpful. I like it better than other review apps that I've used.
Had to make a sudden last minute switch from Okendo. So far, Junip has been lightyears better. Mainly their customer service is incredibly helpful and the app has more of what I need while at the same time is more affordable for my small business. Just wish I found Junip sooner.
Quick response. Great trouble-shooting with resolution of issue.
Easiest review app by far to install and integrate! Worked perfectly with my theme and I didn’t have to add any additional code. Their online support is quick and helped me when I needed it. Definitely recommend this app!
I'm still a small store, but I've worked hard at collecting reviews and Junip makes it very easy! They have a nice free plan for getting started. I like collecting reviews via QR code, direct link, and of course the automation that emails customers after purchase. Junip - help us little guys out with more feature access so we can keep learning how to optimize the store of our dreams!
Love the app, the UI, the integrations. It's so easy to use