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I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews.
What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable.
It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.
Junip has been great for us. Easy to use with really helpful onboarding. The support staff have been fantastic and friendly as well :)
Can't recommend enough.
I'm still a small store, but I've worked hard at collecting reviews and Junip makes it very easy! They have a nice free plan for getting started. I like collecting reviews via QR code, direct link, and of course the automation that emails customers after purchase. Junip - help us little guys out with more feature access so we can keep learning how to optimize the store of our dreams!
Although this app wasn't the perfect fit for me, it truly is an amazing app! You are also able to customize it to your branding which is nice. I had the opportunity to speak to Marcus who answered any questions and concerns that I was having about the app. He gave me all the clarification I needed and I will be redownloading in the future when it fits my needs!
We couldn't be more pleased with Junip. It was an incredibly simple, streamlined transition from Yotpo, and both the product the customer support have been outstanding.
very easy to use and integrate into our website. very helpful staff as well. would recommend to other shops.
We love this app, it has allowed use to filter reviews based on the products features rather than a shippers issues (we've all seen those reviews and they help no one). I would highly recommend this app to anyone who sells products.
Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time.
Love Junip! Recommended for everyone who needs a review program that lets you send automatic review request mails to verified buyers! Everything you need to get your reviews up and running! 5*****!
We launched our store this month and wanted to make sure we had a great review system in place for our customers to share their experiences. Junip fit the bill for what we were looking for - and the Junip team went above and beyond to make sure we got setup right.