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Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.
It is a great application. I recommend this to everyone.
As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.
Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.
What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.
Works great for us. Customer service is always there with some quick and friendly help.
Junip has been a great addition to our Shopify store, enabling us to manage customer feedback and reviews seamlessly. The onboarding process was smooth and easy to follow. The platform has a user-friendly interface that's easy to navigate as well. Any questions or issues we’ve had were promptly addressed by their friendly support team. Also, we've been thoroughly informed about the additional features that can benefit our business. I recommend Junip to any business seeking to streamline feedback processes and boost customer satisfaction.
Loox was a beautiful and great platform, but we decided to try something more focused solely on reviews, leading us to Junip Reviews. The transition has been incredibly smooth, thanks to the clean and intuitive interface. The support team, particularly Leah and Robin, made the switch seamless by assisting swiftly with the importation of reviews and setup. Their dedication and quick responses were outstanding. Junip Reviews has proven to be an excellent choice for those seeking a streamlined, review-centric service. Highly recommended!
Junip is literally everything we wanted for reviews for our small business! Fully customizable creative, affordable, a backend that is easy to use AND set up, AND google shopping syndication (which took some trial and error but the customer support team helped us through everything!) The level of personal support during setup is amazing, Malvina in particular was amazing!
Great review app and the team is very responsive to solve any issues you have. Highly recommend.
I can't stress enough how good this review app is! The seamless integration with our website and the simplicity of the widget truly stood out to me. Unlike other review apps, this one doesn't overwhelm with cluttered designs or complex interfaces. What I love most is the transparency of their subscription fees - no hidden costs, just straightforward pricing. And their chat support is top-notch; they're quick to respond and incredibly helpful. It's an underrated gem that deserves to be at the top of the list for anyone looking for a reliable and user-friendly review solution. Highly recommended!