Junip ‑ Product Reviews & UGC , 458 avis

Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars!

The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!

Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time.

I love how easy and seamless the Junip set up was. It was super easy to transfer from our previous review app without interruption. I am very satisfied with the app!

Pros: Simple app with clean UI (unlike yotpo and stamped), great support (whether you're a dev, or regular store owner) and their team is friendly. Integrated with Google snippets (a lot of apps don't).

Cons: I'm not a big fan of order-based pricing so I hope in the future they get rid of this and price it based on features (much more reasonable).

Nothing but great things to say about Junip! The team were super helpful in consolidating and preparing all our previous reviews as well as linking both stores together. The review UI looks fantastic, and the backend works well without any issues. We are loving Junip and would highly recommend to anyone looking for a review partner!

So far, my experience has been pretty good. I really like how robust the process is for users to easily upload media from their phones.

Team was very helpful with implementation. We found the process to be seamless and the set up on our site very straightforward. Highly recommend if you are looking for a focused Reviews plug in.

I was a Yotpo user...
Now - I'm not...
Junip has given our small business the ability to affordably:
1. Ask for reviews
2. Reward our customers with a coupon for taking the time to leave a review
3. Beautifully display and share our reviews
4. Display well on Google with our awesome reviews

I'm SOOO happy I switched. They made it seamless and easy to do so. Their customer service answers SO Fast, whereas Yotpo would take forever to resolve simple problems. If you're considering switching - Just Do It! :)

Junip is easy to use, works well, great support. Our original review system was clunky and more expensive. Glad we made the switch!