Avis (487)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
19 décembre 2023

Amazing experience and great team of people working in customer support. They go above and beyond to their customer needs and in quick and timely fashion.
Wish them all the best.

Baloo Living
États-Unis
7 mois d’utilisation de l’application
22 novembre 2023

Easy to use tool for gathering reviews! We also really appreciate the support we get from our Junip rep in maximizing review gathering campaigns, troubleshooting when needed, etc.

Reggie
États-Unis
Plus de 2 ans d’utilisation de l’application
5 mars 2024

this is by far the best review app on Shopify

Crafted Ilumination
Nouvelle-Zélande
Environ une heure d’utilisation de l’application
4 décembre 2023

I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews.

What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable.

It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.

Pendrell
États-Unis
7 mois d’utilisation de l’application
15 janvier 2024

Very happy with Junip. Works very well.

Printed Coffee Cup Sleeves
États-Unis
3 mois d’utilisation de l’application
20 janvier 2024

The customer service is stellar. Did not expect to be able to have it up and running so fast. Thank you!

Boquet
États-Unis
5 jours d’utilisation de l’application
Modifié le 10 octobre 2023

Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars!

Mommy Makeup
États-Unis
Plus d'un an d’utilisation de l’application
26 janvier 2024

Customer service is top notch! Malvina rocks! I was looking for a review app that primarily did store reviews as opposed to product reviews. This app does both!

Casual Cache
États-Unis
Environ 14 heures d’utilisation de l’application
Modifié le 1 décembre 2023

Although this app wasn't the perfect fit for me, it truly is an amazing app! You are also able to customize it to your branding which is nice. I had the opportunity to speak to Marcus who answered any questions and concerns that I was having about the app. He gave me all the clarification I needed and I will be redownloading in the future when it fits my needs!

Vyas & Co
Canada
2 mois d’utilisation de l’application
12 septembre 2023

The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!

Rugged Radios
États-Unis
9 mois d’utilisation de l’application