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This is a great app with great customer service. In fact probably the best customer service I have ever experienced. Ever. Malvina is the best! She always helps me out!
Super easy setup and install. Right off the bat, Junip will prompt you to have them send review-requests out on your behalf - which is insanely helpful if you're a store implementing reviews for the first time.
The widget looks great on my site, and does not feel as though it intrudes anywhere. Super happy I got this installed.
The customer help team is super helpful! They've help me problem solve a few issues I couldn't figure out on my end!
Leah from customer service helped us solve a tech misunderstanding to ensure all flows were working properly in a 10 min conversation! We love their team.
We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor
Easy to use, excellent customer service, and great customizability to fit our brand. Additionally, the integration to Klaviyo has been a joy to use.
I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews.
What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable.
It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.
Junip has become an essential part of our business and has an amazing response to questions and updates we have to bring forward we would like to see!
Its been truly a pleasure working with Junip. We moved from a large Review platform to them and its been a dream. Every issue we had with the other review platform is not a issue with Junip. Junip did everything for the migration and setup. Our reviews have already sky rocketed since integrated Junip. I love that they truly think mobile first when getting reviews from the customers. Cannot recommend this app enough!!!
Great app, easy to use, customer support is fantastic, guided me through everything I needed help with.