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Very easy to set up for those of us not tech-savvy. Glad I added it to my site. I would recommend it to anyone.
We were so grateful to be connected with Leah. She was exceptional - knowledgeable, personable and receptive. Leah was prompt in her communications with us and even made time for a phone call to understand our situation better. We were able to resolve our problem in one day with her help, very happy!
LOVE the Junip team and the app. They worked so quickly with us to get this app up and running and it works beautifully- so easy. Very happy with it and really appreciate the team's help with the onboarding. 5 stars and would highly recommend them.
Great communication whenever we have a query regarding Junip and easy to install and customise. Seems to be collecting reviews well and functioning perfectly.
The team were great at getting our old reviews imported from TrustPilot and Junip is 10 times better.
Looks like they are constantly looking to add to and expand on functionality too which is always great to see!
Great app. Tried many other review apps before deciding on Junip. Integrates well with 2.0 theme. Love how beautiful and smooth the review forms are.
This app was the easiest to install out of all the other apps that offer reviews. Thank you so much !
I have never experienced better customer service, probably ever. The Junip team is the real deal — incredibly helpful, responsive, and thorough. Could not recommend Junip more highly.
We just started using Junip and so far it's been easy to onboard and implement. We integrated our review flows with Klaviyo and it was straight forward. Whenever we had questions, the Junip team (Marcus in particular!) have been very friendly and very quick to respond with helpful solutions.
I use this app to get my customers to rate my products. This is my first time using an app like this. So far so good.
Great support and implementation help. The app itself is simple to navigate, and appears to be relatively lightweight in terms of its footprint on our store. It's missing some of the bells and whistles that the like of Stamped and Yotpo have (i.e. customer Q&A, UGC management is fairly basic), but in some ways that's a good thing. I think over time Junip will continue to improve, as opposed to the other platforms I mentioned, which just seemed to get bloated, and unreliable over time. Being able to send the review requests from Klaviyo is great, and Junip's mobile-first approach seems to resonate better with our customer base.