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I tried both JudgeMe and YotPo before switching to Junip... Definitely not going back! Junip offers all the features you'd want in a reviews app, with an easy to navigate interface, easy user experience for customers, and much needed integrations (hello Klaviyo). They have very sensible, transparent pricing, and perhaps most importantly A+ support. Whenever I've reached out looking for a feature that didn't yet exist, but they agreed would be valuable, they added it - in a matter of days! Both Stuart and Marcus have been a delight to deal with and I just hope they decide to create more apps next.
We've been using Junip for almost a year now - simple integration, always coming out with new functionality & looks great on our store.
Super easy to install and customize. It has been a great tool and customers seem to use it easily too.
Love love love this app!!! Not only does it send out automated emails to customers after purchase but it also allows customers to review your business!! Their support is very helpful, kind and responsive. Highly recommend.
We have been using another review app since we started and over time the app got more expensive and metrics related to reviews have been subpar. Been meaning to switch to a different review app but it's been on the back burner because of the amount of work that is required. However, Junip made it extremely easy to switch with their white glove onboarding support. Malvina in particular has been tremendously helpful to migrate from the old app and configure Junip to our specific needs. We could not have asked for a easier onboarding process, time will tell if Junip can deliver better performance but we are extremely confident in the team.
Wow! These guys are great! Price was what got me to try them, but the product and especially the customer support was way above and beyond. A shout out to Marcus, your service was prompt, courteous and extremely helpful during install. Couldn’t have done it with you!! Steve B
The integration is seamless and easy to use. I had one user error issue and customer service responded VERY quickly to help. Thank you Marcus!
I use this app for product reviews and it does not disappoint. It is great for customers to leave photos and reviews, and the approve/reject feature is the best because I can resolve 1-star reviews without posting them to my site! Love love love!!!
Best reviews app! Super happy with Junip. Their team has also been extremely helpful with setup and answering questions.
Honestly - most review apps on Shopify all do the same thing with minor differences here or there. For the cost, it's really hard to beat Junip. They offer more than most at their price point and most importantly - their customer service is super responsive and willing to do what's needed to solve the problem at hand. I'd highly recommend them.