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We are big fans of Junip at Equator Coffees, it has had a positive and lasting impact on our Shopify Plus store, where its integration is seamless. The team is incredibly responsive and helpful and our favorite feature is the ability to aggregate reviews for bundle products and product families. Higher price than we'd like to be spending for review management, but we have zero complaints about the app functionality and staff.
I can't say enough good things about this app. It increased our review conversion rate by 22% since our switch from Okendo, and their customer support team (mega shout out to Marcus) are phenomenal. Make the switch to Junip. You won't be disappointed.
I literally just integrated this but I already know I am absolutely going to love it. Got a review within 5 minutes
Edit: still using Junip, it is hands down the best review app.
We have been using Junip for more than 6 months and are delighted with how it has been working for our shop. We switched to Junip from another app we had used for years, and the difference is striking. First, Junip's admin dashboard is incredibly intuitive, uncluttered, and easy to navigate. Second, it's super easy for the customers to leave a review at any point after a purchase (not just after an email prompt). Third, the customer service is absolutely stellar. Most questions we had were easily answered with a search through the help docs. What wasn't found in the docs was resolved by chat. The Junip team is friendly, capable, and super quick to reply via chat. Lastly, the cost is very reasonable. We switched to Junip because we wanted an app that was more user-friendly both for us and our customers, and liked that Junip is a small business with a small team - just like us. We got everything we hoped for and so much more!
Easy to use and excellent product that has significantly increased our review collection compared to earlier times.
Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time.
Intuitive and effective review app. Customer ervice has been incredible, Marcus Cardoso has answered all questions (including some pretty elementary ones) quickly and respectfully. Will be using Junip for a long time.
I wanted a simple app that helps give customers assurance in the quality of my products based on legitimate customer reviews, and this app has been perfect! Easy to use and functions just how I was hoping.
We use this APP to receive data from our clients who will attend our marriage retreat. The APP has been the best solution for our SHOPIFY store in capturing the data, emailing the data to us, and quantifying how many potential clients as well as clients are interested and attend our marriage retreats. The customer service is great!!!!
Me gusto muchiismo, y ayuda a que tus clientes dejen su experiencia completa en tienda. llevaba tiempo buscando una app asi de facil de usar