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Wonderful customer service! A+, Highly Recommend
The customer help team is super helpful! They've help me problem solve a few issues I couldn't figure out on my end!
Junip has become an essential part of our business and has an amazing response to questions and updates we have to bring forward we would like to see!
Great app, easy to use, customer support is fantastic, guided me through everything I needed help with.
We moved from Yotpo to Junip and haven't looked back :) Marcus has been great with on boarding and follow ups to make sure we are getting the best use of the tool. Junip looks way better than any other review app, we love the layout and functionality! Thanks again - Ryan at US Wall Decor
Does what I wanted, it's nice to highlight reviews to build customer confidence.
We switched from Okendo to Junip to save 50% in review app fees and we're super happy. The app design is great, the admin dahsboard super easy to navigate and the support team is extremely friendly and at helpful. Migration is easy. Just need to export Okendo reviews file and upload it to Junip. They have all the integrations you need: Klaviyo, Gorgias...
Recommend!!
I am thrilled to share my exceptional experience with the Junip Shopify app, which has significantly surpassed our expectations in every aspect of customer review requests and management. The seamless integration and user-friendly interface have truly elevated our approach to gathering and handling customer reviews.
What sets Junip apart is not just the outstanding performance of the app itself, but the incredible support provided by the team, especially Malvina. Working with Malvina has been an absolute pleasure—her dedication, responsiveness, and expertise have made our journey with Junip even more remarkable.
It's rare to find a combination of an exceptional app and outstanding customer support, and Junip has delivered on both fronts.
The team are Junip are WONDERFUL and made our transfer to this platform very easy. We are very happy to have made the switch, especially the to be able to gather reviews by SMS!
Its been truly a pleasure working with Junip. We moved from a large Review platform to them and its been a dream. Every issue we had with the other review platform is not a issue with Junip. Junip did everything for the migration and setup. Our reviews have already sky rocketed since integrated Junip. I love that they truly think mobile first when getting reviews from the customers. Cannot recommend this app enough!!!