Junip ‑ Product Reviews

I've been a long-time user of Junip, and I recommend it to every founder who asks. It just works exactly how you would hope it does, and we get more reviews as a result of their sleek review request system. We have used the most expensive options in the space, and we regret not moving to Junip earlier. It is a great value and the team is genuinely enjoyable to work with.

Amazing customer support! Very helpful and quick to respond. The reviews look really nice on page, too, and are very customizable. The only thing we are missing is a feature to change the language/translate some steps in the review process.

It is a great application. I recommend this to everyone.

As we scaled the program, there were some things that we wish this app had that we needed, like the ability to hide individual images for reviews and deep klaviyo integration. I'm sure the team is working on this but at this time we need to move on.

I can honestly say it's the best helpdesk experience I've ever experienced. (So all the other reviews that say this, they are right ;-) )

We are still working with the switch from another platform, but as far as we can see now it's all very sleek and well thought out. These guys know what they are doing.

Well done Junip!

Great experience. Easy to use and received an abundance of reviews from happy customers—excellent and helpful customer service.

What a great online service. Malvina was very helpful and understanding when faced with my lack of knowledge. She went well beyoud what I had expected. Thank you.

Works great for us. Customer service is always there with some quick and friendly help.

So far, Junip has been great! It was a super easy transition from our prior review service at a much better price. Malvina has been an excellent and supportive rep and is always there to answer any questions or concerns that pop up.

Leah on the Junip team has been very helpful with questions around reviews and the app. Thanks

Junip has been a great addition to our Shopify store, enabling us to manage customer feedback and reviews seamlessly. The onboarding process was smooth and easy to follow. The platform has a user-friendly interface that's easy to navigate as well. Any questions or issues we’ve had were promptly addressed by their friendly support team. Also, we've been thoroughly informed about the additional features that can benefit our business. I recommend Junip to any business seeking to streamline feedback processes and boost customer satisfaction.