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We get reviews with Junip, We are really happy with this service. Help us crate trust with our customers. and to make a more personal shipping experience.
This app is amazing. I got reviews right away from customers in the middle of the night. The interface for both me as a merchant and my customers is modern and refreshing and fully customizable. Their customer service is so quick and helpful, they resolved my issue in 5 mins. 10/10 recommend. I might even make a Tiktok/Youtube recommending it.
The Junip platform and customer service have completely amazed me. Previously we used a larger company (who shall not be named), that was triple the price and promised the world, however, their customer service was non-existent. Stuart and Malvina have been incredibly helpful in not only the setup of our new platform but have already initiated the Google syndication process and our platform is now collecting 3x the reviews DAILY than it did with the other platform.
As a company, social proof is everything and the Junip platform makes it easy for customers to upload photo/video in their reviews as quantifiable UGC on your product pages!
They were really quick to help me set up and fix issues. I like the app and the design of the emails. Very efficient and painless.
amazing UI design and easy to use! I just installed this app, I don't have to spend so much time to integrate into my shop theme, everything is very easy to learn. looking forward to getting more app from this company.
5 stars for superb customer service alone. I left a review due to some issues I was having with connectivity and showing my review (that I was able to rectify), but the change is my review is based on Marcus C who wrote me MORE THAN ONCE to make sure I felt supported. You don't find that level of support for a business as small as mine. Not only did he offer to support me himself, he left instructions on how to follow up in the future. Things happen, technology fumbles, but customer service goes A LONG WAY with me. Junip has a gem with Marcus C. Thank you!
We migrated all our store reviews from Ryviu to Junip and the process was as quick and simple as it comes! Adam was super helpful and efficient in our comms and everything was done in less than a week.
Best review app and its not even close. Everyone else's UX is so convoluted (did I spell that right?) but this is not the case with Junip. They also have the best customer support team in the world and so setting up with them was so easy. 20/10 would recommend to everyone needing a Shopify review app. Stuart is specifically a customer support rock star
Easy to setup! Looking forward to my first reviews. The integration appears seamless. I hope it is a breeze for my customers as well.
So far I like the app. Haven't explored its full functionality yet so my 5 stars is pretty much overrated. However in terms of the free plan which I've been using, I've definitely been receiving great reviews from my customers based on the automatic product emails. That's definitely a feature that I enjoy. I intend to upgrade to a paid plan and see if that makes a difference in my overall review goals for my store.