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Brilliant app + very easy to use and love the customisation. Customer service is excellent too! Would totally recommend!!
So far, the best reviews application I've seen for Shopify. Clean emails, clean UX, clean management, clean automation flows, etc., etc., etc. Quick install, seamless output to the theme, and fast response times. Junip was the 4th app I tried, and I haven't even considered looking for another after getting it setup.
Set up was simple and I love that it integrates with Klaviyo. The few questions I did have, I used the chat line for and Marcus was a tremendous help! He stayed on chat with me for about an hour walking me through the process.
Left yotpo because the price didn't make sense to us. So happy we switched to Junip, the customer service is above and beyond.
100000000% better than Yotpo or any other review platform, hands down. And so much more affordable, with personalized CX support!
Still no French language. Cool apparently it doesn't seem like your priority to make your app accessible to more stores. I've been waiting for more than a month to incorporate their solution on my site because I really like the features it offers but today I see that it still hasn't bothered to include the possibility of translate their widget! So it will be without me, I will see another opinion solution ... Too bad and good luck!
Hey Kevin - sorry to hear this is how it came across to you!
As we mentioned in support about a month ago when you tried our app, Junip is a really small team & working as hard as possible to create the best reviews experience available - unfortunately translations from English is not yet one of those things. Part of what's attracted you to our tool (as you mentioned you "really like the features") is that we stay focused on what we know we can do extremely well & fight the urge to ship anything "half baked" as so many of our competitors do.
We've never claimed to support French, or any multi-language functionality & are very explicit that Junip is an English language solution at the moment. I'm sorry you felt the need to submit a 1-star based on this, but totally respect your right to do so & again, appreciate your passion for using Junip on your store!
We look forward to the day when we can do translations "right" & will be able to support many more stores like yours in the same way we currently support the English language market :)
Be well & happy holidays!
- Stuart, Founder @ Junip
Great app, simple. Customer service was VERY responsive and very patient when I said I didn't know what I was doing. :) We are just free version for now, but it seems more than sufficient as we start out.
Just started using it and it appears to work well and have pretty good functionality. I like it so far
Mega gute App. Sobald auf Deutsch, hole ich sie mir. Großartiges Design, sehr gute Service....
Geben Sie Bescheid, wann sie in Deutsch kommt. excellent app. As soon as in German I will get it. Great design, excellent service....
Let me know when it comes in German.
Junip looks way more professional than any of the other review apps I tried... support was awesome as well!