Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

April 1, 2022

We recently made the switch to Junip and couldn't be happier! The team is very knowledgeable and the support is top notch. Very pleased with app and service!

The Mossy Oak Store
United States
2 months using the app
Edited January 18, 2023

Update: Junip graciously refunded the charges. Much appreciated. I haven't seen Junip work exactly right, but I am encouraged by the strong customer support.

Aria Lattner
United States
2 months using the app
May 13, 2020

The Junip team could not have been more helpful with the integration process of their app for our new Shopify store. They helped us migrate from one review platform to theirs and were so helpful along the way. The features of Junip are easy to use and seamless with our store. Additionally, they are continuing to roll out new features that are perfect for our needs. Highly recommend!!

Art of Tea
United States
2 months using the app
March 10, 2023

Junip was easy to integrate and customize quickly; the team has been open to feedback and product requests.

Birdies
United States
2 months using the app
March 24, 2021

This is a great app for collecting valuable customer reviews. It has been simple to use for both us as a business and our customers. I would highly recommend it.

Kidsimply GmbH
Germany
2 months using the app
July 20, 2022

Really simple and easy-to-use platform, integration team and founder were great in helping get things migrated from our old provider with minimal downtime.

Pedal Mafia
United States
2 months using the app
Edited March 4, 2021

Incredible customer service! Prompt, helpful and they stuck with me until a solution was found. I'm blown away by their timely responses, so rare nowadays when dealing with online companies. Special thanks to Stuart who was absolutely amazing.

Violet Cake Co.
United States
2 months using the app
August 30, 2022

Junip is a great app, but what is even better is the customer service! Specifically the ongoing help that I have received from Marcus Cardoso. Marcus has answered many questions and has been working with me to transfer thousands of reviews from another app to Junip. Delighted with this app and the service provided.

Tegen Accessories
United Kingdom
2 months using the app
April 17, 2020

We couldn't be more pleased with Junip. It was an incredibly simple, streamlined transition from Yotpo, and both the product the customer support have been outstanding.

Oats Overnight
United States
2 months using the app
October 9, 2020

Junip is great. Stuart and team were very helpful in getting us set up in a custom environment. We're enjoying the ease of setup and the simplicity of the backend.

Finn
United States
2 months using the app