Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.

March 7, 2024

Easy to work with and very responsive support.

Bowtreader
United States
About 1 year using the app
Edited January 30, 2024

Hit submit too soon on original review, so happy with the team and communication!

Apollo Scrubs
United States
About 1 year using the app
March 13, 2024

Great support from Marcus, excited to get started with requesting reviews!

DMY Studios
United Kingdom
8 days using the app
January 12, 2024

Quick response. Great trouble-shooting with resolution of issue.

VIP Wellness Tea®
United States
Over 1 year using the app
January 31, 2024

Had to make a sudden last minute switch from Okendo. So far, Junip has been lightyears better. Mainly their customer service is incredibly helpful and the app has more of what I need while at the same time is more affordable for my small business. Just wish I found Junip sooner.

Made For The Lake Co.
Canada
1 day using the app
December 19, 2023

Amazing experience and great team of people working in customer support. They go above and beyond to their customer needs and in quick and timely fashion.
Wish them all the best.

Baloo Living
United States
7 months using the app
February 16, 2024

Junip is the reviews platform of our dreams! The team is incredibly efficient and helpful. The platform itself is so modern and easy to use. The migration from our old reviews platform was so easy.

Stratia
United States
9 days using the app
April 14, 2024

Great app, great service.

Grüns
United States
Over 1 year using the app
November 16, 2023

I'm still a small store, but I've worked hard at collecting reviews and Junip makes it very easy! They have a nice free plan for getting started. I like collecting reviews via QR code, direct link, and of course the automation that emails customers after purchase. Junip - help us little guys out with more feature access so we can keep learning how to optimize the store of our dreams!

Cold Smoke U
United States
8 months using the app
January 15, 2024

Very happy with Junip. Works very well.

Printed Coffee Cup Sleeves
United States
3 months using the app