Reviews (674)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and conversion rates through effective management and display of reviews. They value its seamless Shopify integration, customizable review requests, and features like photo uploads and review syndication. The clean, mobile-friendly interface and reliable performance, along with responsive customer support, enhance user satisfaction. The pricing is seen as reasonable and transparent.

January 22, 2021

Junip has FANTASTIC customer service! They were so helpful and quick to respond, which made set up quick and easy. It's pretty user friendly to navigate too, we're excited to have made the switch to Junip from a different review collection site.

Emmy's Organics
United States
About 22 hours using the app
January 12, 2021

It works for me. I have one store and the team answer all my questions in timely manner. Recommend!!

Spectra Fun
United States
About 20 hours using the app
January 26, 2024

Customer service is top notch! Malvina rocks! I was looking for a review app that primarily did store reviews as opposed to product reviews. This app does both!

Casual Cache
United States
About 14 hours using the app
July 25, 2023

Its SO easy to use compared to other review apps! And the customer service is AMAZING!! They helped me with a question on setting something up within a few minutes!

MotionPicturePeels
United States
About 14 hours using the app
January 25, 2022

very good,it is very helpful for my business.hope can updated with new function and connect with more app

AUA CROWN HOME DECOR FURNITURE STORE
China
About 12 hours using the app
May 20, 2020

Brilliant app + very easy to use and love the customisation. Customer service is excellent too! Would totally recommend!!

The Natty
United Kingdom
About 7 hours using the app
March 3, 2023

So far, the best reviews application I've seen for Shopify. Clean emails, clean UX, clean management, clean automation flows, etc., etc., etc. Quick install, seamless output to the theme, and fast response times. Junip was the 4th app I tried, and I haven't even considered looking for another after getting it setup.

Drotto
United States
About 5 hours using the app
March 2, 2023

Set up was simple and I love that it integrates with Klaviyo. The few questions I did have, I used the chat line for and Marcus was a tremendous help! He stayed on chat with me for about an hour walking me through the process.

Callie's Hot Little Biscuit
United States
About 3 hours using the app
November 22, 2022

Left yotpo because the price didn't make sense to us. So happy we switched to Junip, the customer service is above and beyond.

Natural Form
United States
About 3 hours using the app
June 10, 2021

100000000% better than Yotpo or any other review platform, hands down. And so much more affordable, with personalized CX support!

healthynest
United States
About 2 hours using the app