Junip ‑ Product Reviews & UGC , 456 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and cost-effective product review features. It's praised for its seamless integration with platforms like Klaviyo and Google, sleek design, and variety of review collection tools. The customer service is noted for its responsiveness and expertise. Merchants value the customization options, mobile-first reviews, and the ability to incentivize reviews with coupons. The app's reliable performance positively impacts page speed and user experience. It also offers a free plan, making it an affordable choice for small stores.
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We recently migrated from Stamped to Junip and I was impressed with Junip's documentation and excellent chat support during that process. So far, been very happy with Junip. Would highly recommend to anyone that uses Stamped and is looking for a better reviews app.
Customer Service Team are really helpful.
If you are on an expensive, stagnant or slow page speed reviews app you should just make the switch. With the support of the Junip team and their tools and automation we were able to fully migrate in a week and cancel our old service. The Klaviyo integration is really seamless and easy to set up from the start and we really didn't lose any time because we can also send campaigns to purchasers who purchased while we were mid-migration. Everything about using the product from the end user experience and the UI for managing is 5 start. If your unhappy with your current provider don't wait, just make the switch and you'll be glad you did.
Great tool and great team!
Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars!
Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time.
I love how easy and seamless the Junip set up was. It was super easy to transfer from our previous review app without interruption. I am very satisfied with the app!
Team was very helpful with implementation. We found the process to be seamless and the set up on our site very straightforward. Highly recommend if you are looking for a focused Reviews plug in.
So far, my experience has been pretty good. I really like how robust the process is for users to easily upload media from their phones.
Pros: Simple app with clean UI (unlike yotpo and stamped), great support (whether you're a dev, or regular store owner) and their team is friendly. Integrated with Google snippets (a lot of apps don't).
Cons: I'm not a big fan of order-based pricing so I hope in the future they get rid of this and price it based on features (much more reasonable).