Juphy: AI Chatbot (ChatGPT)

Honestly, Juphy has been incredible for our customer support. It’s cut costs and made life so much easier by handling 24-hour support. Most of the time, customers' questions have answers somewhere on our website, like in the FAQ or product details. Juphy’s AI swoops in, scans everything, and learns those answers, saving us about 70% of the time we used to spend on these repetitive queries.

For the questions that still need a human touch, Juphy smartly routes them to our team, so we’re always giving our customers top-notch assistance.

One feature I absolutely love is that I can train Juphy with my own answers. This means that when there’s a question not covered on the site, I can update Juphy to handle it next time. It’s reassuring to know that customers are getting the best help possible, even when I’m not directly involved.

Juphy has given me a an around the clock sales assistant, who knows everything on my store, language is easily retrainable and every time I’ve reached out to customer support they’ve responded promptly and been able to do exactly what I was after. Highly recommend

Juphy has been a game-changer for our Shopify store.

Before implementing Juphy, our customer service team was overwhelmed with inquiries about product details and subscription plans. This time-consuming task diverted their attention from more complex issues, ultimately impacting customer satisfaction. Juphy's AI chatbot has effectively addressed this problem.

As a LATAM business, we serve customers from diverse backgrounds who speak SPANISH. Juphy's ability to communicate effectively in multiple languages has been instrumental in providing a seamless customer experience for all.

I recently incorporated the Juphy AI Chatbot into my Shopify store and the results have been nothing short of remarkable. From the seamless quick setup that required no technical skills to the chatbot's intuitive understanding of my product catalog, Juphy has transformed my customer service and sales process.

Seems a great product that I would love to integrate into my store. Easy to set up and worked well. I like to be able to step away from my shop to relax , and lovely to know that any questions are being answered!

Customer support seems pretty good too.

Unfortunately not enough demand in my shop in Norway for it yet, but something I will install again in future when traffic is higher!

We have been using Juphy for some time, and I am thoroughly impressed with the support and educational resources provided by the team behind it. They are responsive and helpful. We provide training to the AI in the background to ensure it delivers accurate responses. As a result, the AI has started giving much more precise answers. One of the most beneficial aspects is that Juphy can respond to our customers almost as accurately as we would, even outside our working hours. This has been incredibly valuable for our team. We are pleased with the performance and the positive impact it has had on our customer service. We are satisfied with the improvements and the overall performance of the app. Kudos to the team for their dedication and hard work! :)

Juphy handles everything for me! It can even suggest the right product to the buyer, ensuring I don't miss out on potential sales.

MUST HAVE!! This helps with more organization as well.

Juphy is great. You can manage all social accounts under your workspace very easily. Also they'll give you access to Shop Assistant which saves you a ton of time and you use your support rep for anything else. it works pretty great with Shopify giving all details to customers. So happy...

Delighted with this app! I have more than 13 years of experience in e-commerce, and my main issue is (was) that I couldn't answer all the potential buyer's messages 24/7 mainly because of the time zone difference. Juphy is literally doing everything instead of me! It can even recommend an appropriate product to the buyer so I don't lose potential sales anymore! Easy 5-star review!