Anmeldelser (2.306)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 79 % af bedømmelserne er på 5 stjerner
  • 15 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
6. november 2024

Horrible experience. This app used to work for us, now it is super glitchy.

It will take you hours to build anything custom and even once you get it right it doesn't save! So you do the work 4x over and waste the better chunk of your day.

On top of that, once it is live, it keeps turning itself off for no reason. Which is terrible because I sent out an email and SMS promoting our Halloween ...

Jennifer Zeuner
USA
Mere end 2 år bruger appen
Justuno svarede 13. november 2024

We’re so sorry you experienced these glitches, it’s an issue that our team has since identified and corrected that was causing your pop-up to not save properly. As for the ...

10. december 2023

Terrible App and dishonest customer service.
On record, this app was generating 0 impressions on our site for 8 months (costing thousands of dollars). When our team discovered not only this, but also that the app was charging us for "extras" we never opted into, the customer service team refused to refund us for the inactive months, offering only a refund for 1 month of unapproved "extras". ...

JNCO Los Angeles
USA
Mere end 4 år bruger appen
Redigeret 20. marts 2019

Simply terrible product and customer service. The product doesn't track conversions correctly, even though they say they do. I noticed this six weeks ago, and they still haven't fixed the issue. I paid for Managed Services ($3K per month, after Adrian - head sales guy - stepped in) and mentioned this to my account rep February 11th. It's now March 20th, and there is still no solution. I even ...

Native Deodorant
USA
Mere end 4 år bruger appen
Justuno svarede 25. marts 2019

We are very sorry that your experience fell short of expectations. In most scenarios, our product does track conversions correctly, however, we cannot always guarantee that ...

5. december 2017

After removing my last 1-star review, I am now forced to add another one in order to protect my interests.

Back in August of 2017, Justuno finally resolved to stop charging my credit card, even though I had tried multiple times to cancel my account through their website. We parted ways amicably after they returned the misappropriated funds and I thought that was the end of it. Now, after ...

Zyderma
Canada
Cirka 4 år bruger appen
Redigeret 19. december 2022

Justuno is a massively overpriced with a confusing user interface.

They also charge for extra traffic to your site even if you're NOT using any pop ups, and require a 30 day notice to cancel, which will leave you holding the bag for an extra payment when you try to leave.

Their VP of Customer Success, Kelsey, made sure to enforce the charges and refused to help in the situation.

You'd think ...

RAREFORM
USA
Mere end 3 år bruger appen
Justuno svarede 27. oktober 2021

Thanks for your feedback on your experience with Justuno Plus! It sounds like your dedicated strategist, Miranda, has helped you understand areas of improvement for email ...

Redigeret 14. juni 2019

Way overpriced and zero customer support. The app itself is super confusing to use. Been with them for many years but looks like it's time to go. I'd love to know who a previous reviewer 'Lioness' found with same features!

Chibebe.com.au
Australien
Næsten 3 år bruger appen
30. juli 2018

Very sneaky with billing. I thought I had cancelled months ago. There's so many steps to it. They would not refund my charges even though I haven't been using their services for months.

Taylor Joelle Designs
USA
Cirka 2 år bruger appen
25. september 2019

Horrible! The app does not even work and when I try to cancel my account I can't even do that. I try to reach out to customer care I can't even get a hold of them. DO NOT WASTE YOUR MONEY ON THIS GARBAGE APP!!

BergaMet North America
USA
Cirka 2 år bruger appen
Justuno svarede 7. oktober 2019

I can understand how frustrating this must have been for you, BergaMet North America. This is definitely not the experience we'd like to provide our customers, but I'm now ...

14. september 2017

Review to unlock the app before we try the app?

La Matera
USA
Mere end et år bruger appen
Redigeret 12. oktober 2017

I despise the lies from these guys.

1. "Unlimited Plan"
- the lie detector determined that was a lie.

2. "Sorry, whoever said that was new and fired."
- the lie detector determined that was a lie

3. "Ok we will stop billing you for that"
- the lie detector determined that was a lie

4. "Oh, the free plan doesn't work anymore because our plans are based on site traffic, not promotion impressions. ...

Vapescom
USA
Mere end et år bruger appen