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We've been really pleased with the ROI from JustUno over the years. The available features are truly impressive. As a JustUno Plus account we've had the pleasure of working with Miranda as an account manager over the last year and we've learned so much about how powerful this tool is. She's helped us in countless ways and we've been really happy with both the increased revenue and support we've gotten from working with her.
Thanks for your feedback and we are glad to learn that Miranda has helped you increase conversions. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.
Worked fine. I'm giving it 2 starts because this seems to be one of those operations that won't let you just cancel your subscription. You have to wait to be "contacted" by a representative. It's been over a week and no one has reached out to help me.
Thank you for being a valuable Justuno user, and we apologize for any inconvenience caused in the process of your cancelation. One of our representatives should be reaching out to your team.
We appreciate your business with us and hope to have you back with us in the near future. Justuno has exciting new products and features being released in the next couple of months. Thank you for using Justuno.
i love this app. have someone that know what they are doing set it up for you you wont forget it. ............................................
We ❤️ this review! Glad you are finding value in the CRO tools we offer. Even though you had someone else set it up for you: if you ever have a question you can browse our knowledge base here https://support.justuno.com/en and also submit a ticket if you ever need assistance. High fives to whoever assisted you with your Justuno account setup! We look forward to growing alongside your business with you 🚀
I have used JustUno for 7+ years now and they are the best in the business for pop-ups. And I am writing this review in regards to their JustUno Plus service. Zach Bailey on the JustUno team has done an incredible job in helping us further push the envelope with improving our conversion rate. Their team gets to see what is working across numerous accounts and is able to offer strategy suggestions for us to implement. It has been a game changer for us.
Thank you for your review and for being a customer of 7 years - WOW! We'll make sure and pass your review along to Zach and are glad to hear your business is benefitting from having regular, dedicated support from a Justuno strategist. Our goal is to leverage the data from our entire platform in order for merchants like you to succeed and it seems like Zach's doing a good job of building strategies off of what we see working. Let's keep game-changing together 💪💪💪
Love JustUno and its ability to convert prospects to leads. I have significantly increased my email list conversions because of it. Sometimes I do wish the user interface was easier...but I don't mind hiring someone to help figure out the hidden powers of it on my behalf!
Justuno is a massively overpriced with a confusing user interface.
They also charge for extra traffic to your site even if you're NOT using any pop ups, and require a 30 day notice to cancel, which will leave you holding the bag for an extra payment when you try to leave.
Their VP of Customer Success, Kelsey, made sure to enforce the charges and refused to help in the situation.
You'd think for a company as big as Justuno, they could afford to refund a customer for a month that they didn't use their product, instead of overcharging them on their way out the door.
I would highly recommend a product that is easier to use like Optimonk.
Thanks for your feedback on your experience with Justuno Plus! It sounds like your dedicated strategist, Miranda, has helped you understand areas of improvement for email list growth. We'll pass along the kudos! There's always room to optimize and our A/B testing coupled with advanced targeting are the two levers to pull alongside your strategist. So happy to hear you're having success! We look forward to growing alongside your business with you 🚀
A great company to do business with. We have been using them for about 3 years with great results. I would highly recommend
Very happy with the support I got from Justuno. Had some issues on setting up an exit intent popup and Luis at Justuno help me to get it sorted and ready to fire. Great service!
Thanks for your feedback and we are glad to learn that Luis has helped you increase conversions. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.
Super useful and intuitive tool. Highly Recommended!! Among other things, it help us run targeted campaigns on hidden landing pages for specific audiences.
Thanks for your review! Awesome strategy to use our advanced targeting capabilities to highly segment the offers you're showing on hidden landing pages 👏 Sounds like you've got your onsite optimization strategy dialed in. Our rulesets can be as simple or as complex as you'd like, so if you ever have questions about building a new rule combination to target offsite ads, email click-thrus, or influencer campaigns shoot us a message and we'll help you build it. Thanks for being a Justuno customer!
JustUno is simply the best popup app I've come across in 15+ years in business. The targeting rules are very powerful so you can segment your popup campaigns. Their support is top notch and the blog provides lots of case studies and valuable tips. I never looked back after switching to JustUno years ago. Highly recommended!
