Justuno ‑ Email & SMS Pop ups , 2,338件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の79%は5つ星です
  • 評価の15%は4つ星です
  • 評価の3%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2023年5月10日

edit screen cuts off the edges of template, you can't drag the background in order to position it well, screen is rigid you can't hide some settings bars in order for the edit screen to be wider.

ITimber Studio
カメルーン
アプリの使用期間:42分
2022年8月20日

Worked fine. I'm giving it 2 starts because this seems to be one of those operations that won't let you just cancel your subscription. You have to wait to be "contacted" by a representative. It's been over a week and no one has reached out to help me.

Slightly Buddha
アメリカ合衆国
アプリの使用期間:4年弱
Justunoが返信しました 2022年8月22日

Thank you for being a valuable Justuno user, and we apologize for any inconvenience caused in the process of your cancelation. One of our representatives should be reaching out to your team.
We appreciate your business with us and hope to have you back with us in the near future. Justuno has exciting new products and features being released in the next couple of months. Thank you for using Justuno.

2019年8月18日

This is not very helpful for our store and it does not work well on the mobile. May try it again in the future.

BB Buggy
カナダ
アプリの使用期間:約2年
Justunoが返信しました 2019年9月18日

Sorry to hear that you didn't feel Justuno's mobile exit offers were working as well as they could have. Because mobile browsers don't have cursors, our exit behavior offers have slightly less functionality on mobile as they do on desktop. Despite this, we do provide support articles on how to optimize your exit offers with alternative mobile-friendly triggers such a scroll percent, exit using back button, and more.

Can you please check your email for communications from our support team? We have been trying to get in touch to solve this, but unfortunately haven't heard back. We look forward to helping!

2018年11月28日

The app so far is okay, but it's difficult to use and set up (in my opinion). Still learning it, and to be fair I haven't spent that much time in it, but I feel like the app should be simpler to use and thus not requiring as much time from the user to learn it.

Puppyman's Trading Co.
カナダ
アプリの使用期間:2年弱
2017年12月19日

OK app, too complicated to customize, not user friendly

Alex Sterling London
イギリス
アプリの使用期間:1年以上
2019年6月12日

They were good for a while, but got very expensive and their customer service was very slow, nonrespondent at times, and disappointing. We found a different service that offers the same features we need and also does not ignore questions.

Lioness
アメリカ合衆国
アプリの使用期間:約1年
Justunoが返信しました 2019年7月23日

We’re sorry to hear that Justuno didn’t quite meet your expectations in those regards. That’s definitely not something we like to hear, and we are already taking your feedback into account as we continue to improve our product offerings and support service.

2017年11月27日

Today is Cyber Monday! And this app don't work anymore. The servers are down.

Pantofi Bizon
ルーマニア
アプリの使用期間:8ヶ月
2019年3月23日

The app seems a bit too complicated for me. I haven't yet gotten it to work. The description and how to is not clear for me.

Swanky Tea
アメリカ合衆国
アプリの使用期間:3ヶ月
2017年8月27日

Forced to review in order to make use of the free plan.

The Global Watch Store Eu Na
アメリカ合衆国
アプリの使用期間:約2ヶ月
2021年11月29日

This pop up app is just ok. First, we had zero customer support available to fix our issue with Cyber Monday banners not showing up. There are a lot of odd UX issues such as the publish calendar displayed as Monday - Sunday rather than Sunday through Saturday, as we are accustomed to in the U.S. The simple usability issue caused me to schedule critical Black Friday and Cyber Monday banners on the wrong day! Also, I find it very odd to have to inject custom code to make the whole banner clickable. I feel like this is such a common feature to expect that requires 10 steps to get it going. Lastly, it should be assumed that we want to create a banner for all users including desktop, tablet and mobile, so these banners should be designed similar to any other WYSIWYG website builder and allow to toggle between different device views. For some reason, I have to duplicate (also located in a weird place under Settings) the banner and then make changes for another device screen size. It's way too labor intensive. Sounds like they don't do any kind of usability testing.

Wildlife Tree
アメリカ合衆国
アプリの使用期間:約2ヶ月
Justunoが返信しました 2021年12月14日

We’re sorry to hear about your experience with our app during such a crucial time. We aim to provide the best customer service possible. Justuno’s product team has ramped up our usability research and our next product release enables the creation of promotions across all devices. We have many more exciting feature sets being released in the next few months. Thank you for being a valued Justuno customer.