Justuno ‑ Email & SMS Pop ups , 리뷰 2,339개
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The app is versatile and provides me with many ways to connect with my website visitors and convert them into customers. I think using the app would be challenging if it weren't for my awesome dedicated support person, Nick. He is knowledgable, talented, and very patient. I am very happy with the app thanks to Nick.
Our Facebook business account was hacked right before Christmas day and we essentially had to rebuild the business up from scratch. For 8 months we couldn't use the popups and I had paid for the annual plan in advance... The customer service team has exceeded my expectations by allowing us to extend the duration of that un-used service due to our unexpected event. This is what I call GOOD customer service. Bravo!
worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.
Thanks for your feedback on your experience with Justuno. Your account was registering more website traffic than your plan includes which led to the auto extras. We understand that this was frustrating given the traffic discrepancies between Shopify & your Justuno account. Those charges were refunded yesterday as well as a cancellation of your account to prevent future charges.
Justuno ha sido una herramienta muy importante para nosotros. En Banners, Pop Ups y AI la parte de reglas y de diseño supera por mucho otras de las opciones mas económicas, ya que hemos podido hacerlo de forma muy personalizada, para que la experiencia del usuario sea muy amigable y efectiva.
Recomendamos contratar con la parte de "Professional Services" ya que la atención y servicio de nuestra ejecutiva Marley ha sido EXTRAORDINARIA. Marley ya entiende nuestras necesidades, modelos de negocio y el L&F de la marca y nos ayuda de forma impecable. Si es una plataforma algo cara para nosotros, pero creemos que la personalización de la experiencia y lo profesional que se ve lo vale.
Very powerful. And incredible, instant customer service. Super helpful when trying to sort through the appropriate triggers.
Miranda and the Justuno team have been great. As an organization that likes to move quickly, we appreciate the speed we have seen with implementation and testing. Thanks!
edit screen cuts off the edges of template, you can't drag the background in order to position it well, screen is rigid you can't hide some settings bars in order for the edit screen to be wider.
Very easy to use, with options for duplicating campaigns and using prebuilt campaigns, this is basically ready to go with little legwork.
I am currently using the pop-ups and it is fantastic! Easy to create and publish.
Havent gotten to use much of it. Hoping it brings more traffic!