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Justuno has really helped my business gain new email sign ups & so much more. Their customer support team has been super helpful in different areas that were needed.
Great app when it worked? it group off for some reason and no alerts or advice it wasnt working - it also conflicts heaps with other plugins on home page
** Update to our review
The JustUno team reached out to us and made things right. They've provided a refund for our annual subscription and apologized for the delays in responding to us. I've changed our review rating from a 1-star to 3-stars. We successfully used the app for pop ups on our website for over 2 years and it served our needs well.
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Decent app but be aware of their customer service. Like the other negative reviews posted, we've been given the run around multiple times when trying to cancel our annual subscription which auto-renewed without notice. What's frustrating is that we heard back from their support team once offering us a solution to which we replied. It's been radio silence ever since. We are out $907 because they can't respond to a simple email. I can't recommend JustUno to any businesses looking for this sort of functionality. There are plenty of other options out there with much better customer service.
We’re sorry to hear about your experience with our app. Customer service is number one priority for Justuno. After checking with our support team, it seems they received your request and responded to you via email. One of our support professionals will reach out to you for any further assistance. Your feedback is important to us. Thank you for using Justuno.
Amazing app and Jenna is awesome at customer service, very prompt in responding. Phone support is so important. We love how easy the app is to run and make changes on in the back end.
The customer service is really great and responsive. Thanks for the quick help when I couldn't figure out where I was stuck.
I really like the app! Its been working really well for me, I'm surprised how many email captures you can get, and its nice that its integrated easily with google analytics. Customer support is really helpful and quick as well <3
Excellent App that works flawlessly. Our customer retention and email capture have gone through the roof. Their customer support is top notch!
We've been a JustUno Plus user for some time now. It is an outstanding tool that lets us present to right message to the right visitors at the right time. Miranda Galindo our account manager is knowledgeable in all things conversion and has been very helpful to increase our conversion rates and our ROI. Highly recommended and a total no-brainer, Justuno has and continues to pay for itself many times over month after month.
A great way to increase your data base. So easy to use and perfect for Black Friday! Highly recommended
Very sneaky with billing. I thought I had cancelled months ago. There's so many steps to it. They would not refund my charges even though I haven't been using their services for months.