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Simply terrible product and customer service. The product doesn't track conversions correctly, even though they say they do. I noticed this six weeks ago, and they still haven't fixed the issue. I paid for Managed Services ($3K per month, after Adrian - head sales guy - stepped in) and mentioned this to my account rep February 11th. It's now March 20th, and there is still no solution. I even contacted the CEO Erik Christiansen on March 6th, and he's like "we're going to fix this".
This company operates slower than a turtle. Don't trust them, and don't pay for managed services, unless you want to lose your shirt.
We are very sorry that your experience fell short of expectations. In most scenarios, our product does track conversions correctly, however, we cannot always guarantee that other plugins will not adversely affect our conversion tracking efforts.
Our team works very hard to provide the support and help every customer needs, and as you are aware, creating custom code for individual technical requests can take time.
In this situation, your request required working with two other companies your business uses to create a complex solution that works from all sides. We realize that waiting can be a frustrating experience, but Justuno values your business and the three companies combined spent this time making sure we provided you with the best possible solution — and not just a quick fix.
Again, we apologize that you were not satisfied with your experience and we hope we can build a stronger relationship moving forward.
I love this app!! So far it is the best I have used in Shopify!
Love it, definitely would recommend it! Very useful tool for marketing purposes. Thank you Justuno for your help
good app. able to help make conversions and get back leaving customers. a must have to try for the budding entrepreneur.
justuno is an amazing app and easy to use. I would recommend it to anyone looking to collect emails for an ecommerce store.
AWESOME APP! This is about the first time I'm leaving a review for any app - I use a lot. I had JUSTUNO installed in my store for over a month, but I never set it up to work because I was so busy focusing on other aspects of the store. However, I decided to set it up just a few days ago and see how it works. Incredible, just within a day of setting up the campaigns, I got so many sign-ups I never had within a month of using other campaign apps! Thank you JUSTUNO for giving so much value for nothing.
great app will use for new facebook marketing
so easy to use and works so well for our website.
mobile version needs slight tweaking as does not fit mobile screen if not adjusted correctly. definitely worth checking out!
Useful app to capture emails. I've been having some hiccups with syncing the subscribers to my mailchimp account. Still room for improvement. Support is great.
Muy bien para captar e-mails de usuarios que entran a la web