Recensioner (672)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 80 % av omdömena har 5 stjärnor
  • 13 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
10 december 2023

Terrible App and dishonest customer service.
On record, this app was generating 0 impressions on our site for 8 months (costing thousands of dollars). When our team discovered not only this, but also that the app was charging us for "extras" we never opted into, the customer service team refused to refund us for the inactive months, offering only a refund for 1 month of unapproved "extras". Totally ineffective app, fraudulent company. Stay away.

JNCO Los Angeles
USA
Mer än 4 år användning av appen
7 november 2023

Highly recommend this app! It's easy to use and successful, but what really shines is the support from all of the Justuno team members. We are so impressed with their response time, willingness to send video demos, and/or jump on a same day call to resolve any issues. Additionally we get valuable insights from their team on ways to optimize the integration, suggested activations and even Black Friday best practices. 10/10 recommend!

K.Bell
USA
Ungefär 2 månader användning av appen
13 september 2023

The app is versatile and provides me with many ways to connect with my website visitors and convert them into customers. I think using the app would be challenging if it weren't for my awesome dedicated support person, Nick. He is knowledgable, talented, and very patient. I am very happy with the app thanks to Nick.

Glad Dogs Nation | ALL Profits Donated
USA
2 månader användning av appen
2 augusti 2023

Our Facebook business account was hacked right before Christmas day and we essentially had to rebuild the business up from scratch. For 8 months we couldn't use the popups and I had paid for the annual plan in advance... The customer service team has exceeded my expectations by allowing us to extend the duration of that un-used service due to our unexpected event. This is what I call GOOD customer service. Bravo!

Flourish Presets
USA
28 dagar användning av appen
16 juni 2025

Miranda was great with their managed service! super quick and helpful!

SweetLegs Clothing Inc.
Kanada
3 månader användning av appen
4 juni 2025

Highly recommend Justuno they have created some really effective flows. I also had the pleasure of working with Miranda in their managed services program who worked with me to create unique pop ups.

Nurtur Tea
Australien
2 månader användning av appen
13 maj 2025

The onboarding from Zach and Brad is fantastic. Powerful product as well, but its their customer service that has made my experience so far.

Schaaf Tools
USA
Ungefär en månad användning av appen
25 maj 2024

Customer service with Brad was topnotch. He walked me through setting up my promotions and answered any questions I had. I'm a noob at this so I had a lot.

Six Trix Baby
USA
11 dagar användning av appen
14 maj 2024

Fantastic easy onboarding with Justuno, we got stuck right in and rolled campaigns out almost immediately! We were working with Kelsey and I can't recommend her enough - very supportive and informative.

111SKIN
Storbritannien
3 månader användning av appen
20 november 2023

worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.

TLC Sport
Storbritannien
14 dagar användning av appen
Justuno svarade 21 november 2023

Thanks for your feedback on your experience with Justuno. Your account was registering more website traffic than your plan includes which led to the auto extras. We understand that this was frustrating given the traffic discrepancies between Shopify & your Justuno account. Those charges were refunded yesterday as well as a cancellation of your account to prevent future charges.