Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 15 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
6 april 2018

I created a simple test popup ("FREE SHIPPING") just to learn how before doing the whole website.

Yuno checked my work and said its OK after I told them that it simple does not work on Safari and Firefox browsers. It works in Chrome. But for a website store there can be no iffy browser challenges!

PLUS Firefox refused to load the site with the message "The owner of www.justuno.com has configured their website improperly." So I told Yuno about this and he argued defensively I must have the wrong version of Firefox (I updated just now and got same message -- WEBSITE CONFIGURED IMPROPERLY! Yet Justuno makes defensive excuses?

Now they want me to video what I'm doing. Ridiculous.

Find another popup app. I give up on this app and the guys behind it. Ridiculous that it does not work with 2 MAJOR BROWSERS, am so glad I found out before its too late!


The Perfect Ride
6 dagar användning av appen
17 november 2020

App is full off popups, even Im an paid plan I don't have access to support. Minimum of 360€ in year, not good app.

6 dagar användning av appen
Justuno svarade 25 mars 2021

Hi there, thanks for your feedback! For all plans, we have 24/7 support via chat and our ticket submission system which are resolved within 24 hours https://social.justuno.com/support-ticket-submission

Outside of our support channels we have a great Academy full of step-by-step guides on requested use cases. You can view our courses here: https://www.justuno.com/academy/

9 februari 2018

I hate this program. Your stupid pops block me from trying to deactivate my account. very shady

3 dagar användning av appen
22 januari 2018

Just not working... Pop up windows not showen at entery to website

Feel Comforts
2 dagar användning av appen
4 augusti 2018

Didn't work or even show on my website. Also support staff were terrible.

Health N Beauty Express
2 dagar användning av appen
3 mars 2022

I try to publish a window for a discount but it says that for security reasons of a form of its partners it does not let me publish

Ungefär 21 timmar användning av appen
Justuno svarade 16 mars 2022

We’re sorry to hear about your experience with our app. When using the templates provided by our partners, Justuno requires user consent to share user information with the partner. We also have a very robust template library designed in-house with intuitive designs for every use case to use if you would prefer. Please reach out to our support team if you need further assistance. Thank you for using Justuno!

16 oktober 2017

After wasting my time and the customer service live chatters time, we came to the conclusion that this app simply does not work well. It will make your Promos look out of wack and cover things on your website that should not be covered such as your cart icon! Making the whole website look buggy. I brought in some traffic to test and my conversion rate was absolutely destroyed. The customer service rep said that it was because of my Theme, it was the reason for these problems but said he could not recommend another theme because there are too many variables to predict if those themes will have problems as well. So I had no choice but to delete the app and cancel my sub.

Afford My Fashion
Ungefär 17 timmar användning av appen
20 mars 2021

After installation, the app does not even open and I receive an error message saying "There's been an error. Check back later". Tried to send a message to support, but the chat did not work. Not good first impression.

Ungefär 8 timmar användning av appen
Justuno svarade 23 mars 2021

Hi there, sorry you were experiencing an error message after installation. Our support team has reached out to troubleshoot after we successfully tested your account and site in multiple browsers. Looking forward to your reply!

In the meantime if you have any other issues visit https://support.justuno.com/en to create a ticket or browse our help articles.

1 juli 2020

We downloaded your app yesterday and as soon as we did we started to experience a serious speed issue with our website. After some hours we decided to delete it because we thought that your app was causing it. We never had any speed problem with our store since we downloaded the app.

The problem is that even though we have deleted your app, the speed problem is still there. We have been talking with shopify assistance and they told us that sometimes even if we have deleted the app, it can leave behind a code that may cause the website to slow down.

We reached with the app asistance and they quickly washed their hands in order to now help us....

We are so dissatisfied with the app and the service!!!

Ungefär 4 timmar användning av appen
Redigerat 9 november 2017

Just downloaded it, tried a few things and nothing works!!
after log in they started me for a thanksgiving campaign, perfect, only the coupon code doesnt save! after 40min i gave that up.
Wanted to link my google analytics account, i link it to my account but then i get a pop up where im supposed to select something but there's nothing to select!
... BAD first experience

-Even more, it says it's published yet there is nothing to see and also no preview button
-Come on, even when i wanted to contact the developer i get an error message

Ungefär en timme användning av appen