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Customer support just ignores your questions. App is very limited for certain marketing related activities, you can't even adjust it to your personal needs. (and this was done with a pro subscription)
Hi there, someone from our support team will be reaching out shortly. This is not the experience our team strives to provide and we apologize for any inconvenience this delay ...
HORRIBLE!
I signed up for the professional service and it was far from it!
There client service rep would miss meetings and come up with horrible designs that were subpar at best. I have requested a refund and canceled but they still charge my credit card month and month. $800 a month
BE AWARE OF THIS SCAM!!
Horrible customer care, I contacted them twice from my Shopify dashboard and they never replied.
I m sorry I have to do this but it reflects the way I feel
Sorry to see you had to leave a negative review, but we certainly understand how frustrating this situation must have been for AsteriaSports. I am happy to report that we ...
Their billing system sucks.Very Greedy!
worst app ever, watch out for illegal charges. support was helpful, but the app in itself, not great.
Thanks for your feedback on your experience with Justuno. Your account was registering more website traffic than your plan includes which led to the auto extras. We ...
We came to this app after using OptinMonster, Wheelio and WooHoo. Our email marketing team recommended we try it. We had great success with the other apps, a very high 17% optin rate.
We replicated the settings within JustUno and applied best practices. In 5 day we collected 5 emails! Down from 50+ daily with WooHoo.
Something had to be wrong - so we contacted support. They said everything was ...
Sorry to hear that you had a difficult time getting started with Justuno. While we understand the frustration, please understand that we are currently being utilized by ...
I installed your plugin and I am not able to make the popup work. I've tried to contact the support but didn't heard from them . Please help me sort the issue asap.
Hi there, sorry you are experiencing issues. After checking with our team, it seems they received your request and responded to you but the email bounced. You'll need to ...
I FOUND IT EXTREMELY DIFFICULT TO USE. I've reached out for help, but no one has ever emailed me back. Horrible experience. Therefore, I've deleted this app to look for something that's more user friendly and has good customer service.
We’re sorry to hear about your experience with our app. After checking with our support team, it seems they received your request and responded to you via email. We would be ...
I'm DIZZY from trying to install this app, there are too many things going on, on the screen. Can you please SIMPLIFY installation, I want a simple app to increase traffic, still waiting to see traffic. PLEASE!
I created a simple test popup ("FREE SHIPPING") just to learn how before doing the whole website.
Yuno checked my work and said its OK after I told them that it simple does not work on Safari and Firefox browsers. It works in Chrome. But for a website store there can be no iffy browser challenges!
PLUS Firefox refused to load the site with the message "The owner of www.justuno.com has configured ...