Justuno ‑ Email & SMS Pop ups , 2,339 則評價

Review to unlock the app before we try the app?

I despise the lies from these guys.

1. "Unlimited Plan"
- the lie detector determined that was a lie.

2. "Sorry, whoever said that was new and fired."
- the lie detector determined that was a lie

3. "Ok we will stop billing you for that"
- the lie detector determined that was a lie

4. "Oh, the free plan doesn't work anymore because our plans are based on site traffic, not promotion impressions. Your Free plan appears to cap out at 5000 visitor sessions per month."
- the lie detector determined that was a lie

The free plan worked just fine until I wanted a refund after getting rebilled for an annual plan I unlike the one I originally signed up for.

A+ for being my top Shopify shady app for both 2016 and 2017 tho.

We've not had a good experience. We were trying to test out this app with our site but JustUno won't provide any support to help you get it working unless you use a paid version. Why would you pay for an app that doesn't work?

having to wait 48h between replies is unacceptable! its 2019 wake up.
Worked fine and now it's the app is bugged.
If someone is replied, please send a real Tech person, I don't need someone who copy paste the articles from the help page.

I started paying for the App a few months ago. I was always logged in under a previous email. That email address has been deleted so I have no way to recover the password or login.

I got an inital response from "Matt" from customer service acknowledging my issue.

Now It's been a few days since that initial response, and I've contacted their support each day and getting no response. I contacted them again yesterday and today and have heard nothing.

I am spending $1,000s on FB ads and I believe an old JustUno popup is popping up, so you can imagine how annoying this is that I can't modify it to correlate with the FB ads.

All I'm trying to do is log in so I can change my JustUno settings, and they have failed to help whatsoever.

Extremely frustrated, hoping they see this and finally fix my issue.

Seems like it would be a great app with a lot of capabilities, but the long wait to get help from their tech support team is unacceptable. I'll probably delete this app and stick with what I've got. It should not take so long to reply to their customers when they have issues.

This app is Complicated in use. The functionality is not up to mark. Seriously no recommendation from my side.

I switched my subscription plan form $49 to $29 and they charged me $49 for two months! They support is slow and unprofessional and I still haven't gotten any reply!

Thisa pp doesnt show popups on my wesite tried 4 of them nothing works and before it worked for some days ....deleting now as i need fast respond but they take days to reply :/

Ridiculously expensive for what it is and customer support is terrible. I wouldn't recommend this app to anyone.