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Big Flop
I had a very hard time trying to figure out the exit pop up, and when i finally do it doesn't work on mobile !!!
Hi Alpha Tech. We're sorry Justuno's exit offers didn't seem to work for you on mobile. Mobile browsers don't have cursors, and because of that our exit behavior offers unfortunately have slightly different functionality on mobile as they do on desktop. Thankfully for you, we do provide support articles on how to optimize these mobile exit offers using our alternative mobile-browser-friendly triggers including scroll percent, exit using back button, and more.
Can you please check your email for past communications from our support team?
I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND
Hello and thanks for your feedback.
We are sorry to hear you did not have a great experience with us. We pride ourselves on our support, and would have loved to assist with any issue you may have had with our product. Additionally, I have made sure that you are now unsubscribed from our emails, and wish you best of luck with your store!
too complicated and it's not a guarantee to get sales under the free plan
After installation, the app does not even open and I receive an error message saying "There's been an error. Check back later". Tried to send a message to support, but the chat did not work. Not good first impression.
Hi there, sorry you were experiencing an error message after installation. Our support team has reached out to troubleshoot after we successfully tested your account and site in multiple browsers. Looking forward to your reply!
In the meantime if you have any other issues visit https://support.justuno.com/en to create a ticket or browse our help articles.
site pas en français........................
I havent heard one word from Juno except...that my free trial period was up....what exactly is Juno and what can they do for me
Downloaded the app, then removed about two minutes later after a quick look around. I've since then (one week ago) recieved 9 emails from them and they've ignored all 8 of my requests to stop emailing me. Trash.
Gave this a try. Wow at the Windows 95-like template designer. It's the most user-unfriendly experience I had for a while. Tried to edit a standard popup template for gamification and gave up. This app has been up for years and I'm sure they keep the very first UX they came up with. If you are willing to invest hours in trying to understand how this thing works, it should be okay. Sorry, but I cannot recommend it.