Justuno ‑ Email & SMS Pop ups , 2,338 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use and effectiveness in capturing emails and driving conversions. They appreciate its advanced targeting rules and seamless integration with platforms like MailChimp and Klaviyo. The customer service, especially from team members Miranda and Chris, is often praised. The app's managed services and Commerce AI are noted for enhancing promotional campaigns and conversion rates. However, some merchants find the design interface clunky and have issues with tracking conversions. A few reported slow customer service response times and difficulties in cancelling subscriptions. Despite these, many value the fair pricing and its success in reducing cart abandonment rates and increasing revenue.
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The customer service is really great and responsive. Thanks for the quick help when I couldn't figure out where I was stuck.
Very happy with the support I got from Justuno. Had some issues on setting up an exit intent popup and Luis at Justuno help me to get it sorted and ready to fire. Great service!
Thanks for your feedback and we are glad to learn that Luis has helped you increase conversions. We at Justuno are continuously in the process of improving our app for an enhanced experience. We look forward to growing alongside your business.
I actually put off setting this up for quite a while because I thought it was going to be so hard, but the flow made it a breeze to get my first promotion going. This started working the first night, so I realized I missed a lot of visitor sign ups I could have been getting if I'd set it up sooner. Plenty of fonts to choose from for the design, but I wish the list actually showed what the font looked like instead of just the name. Had to run through quite a few before I found what I was looking for, but it ended up looking great!
It's not completely easy to use, specially when you want to do advanced offers, but it works pretty well !
The app functions are great for my store. Still wrapping my head around how to make sure certain aspects work properly.
Just finished the free trial. Definitely a great application to use with Shopify... I used the exit offer and got 9 engagements which was great. I would be curious to see how the other features would engage customers. Would recommend!
Very easy to use. Intuitive with great features. Free version is lacking a lot of features, and the paid version is a little expensive IMO. Outside of this, it is a great app that does wonders for growing your email list. Highly recommend.
I really love the concept and the flexibility that this app provides. It has all the right stuff, like a web bar that resides at the top, or the ability to prioritize your pop-ups, which I haven't been able to find anywhere else.
The only reason I give it 4-stars rather than 5 is because it can be a little clunky and/or glitchy... Just not seamless. I thought it was my browser as I was using safari, but experienced the same on Chrome.
However, support was very prompt and helpful. They fixed my pop-ups so I could publish right away. And per the developer's screencast, his was not acting glitchy, so maybe the problem still resides on my side only.
I have used quite a few pop-up apps and this is by far the best!
A review is required to continue with the free plan. The pop up works as expected and customers have subscribed using it. However, as someone who is not html savvy (or great with website design), I did find it a little more difficult to design the pop-up to begin with, especially as compared other apps I've tried. However, the the completed pop-up (once I toyed with the pop-up to get it how I want it) is better than anything else I've tried that is available for free.
I found that this app was very useful