Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 21, 2021

Originally I thought this is just an app for creating popups, but it offers so much more. Our strategist Miranda has been really helpful at analyzing how to target our audience. I really appreciate the level of support I get from Justuno. Miranda answers our questions quickly, and there is always very quick response time with online chat support as well.

United States
Time spent using app: Over 1 year
Justuno replied May 21, 2021

Thanks so much for your feedback! We will pass it along to Miranda. Our Justuno Plus strategists are here to help with supporting you through targeting rule setup, design, and overall strategy when you need it. And it sounds like it's been a good turnaround time for you 🙌 Justuno's support team is always on chat as you mentioned, so if you're ever in a pinch or need some quick advice, keep popping in our onsite chat!

April 29, 2021

Justuno provides a robust selection of templates and tools that make it easy to manage implementing and A/B testing popups. I am very impressed with their AI powered upsell capability. As a very small business, I really appreciate the customer and account support provided by Zach Bailey. He is a contributing extension to my team and brings great ideas to the table.

itBandz Knee Braces
United States
Time spent using app: Over 1 year
Justuno replied April 29, 2021

Thanks for your feedback! Sounds like your Justuno Plus strategist, Zach, is helping you push your strategy with A/B testing your offers and smart product upsells. We'll pass along your review to him 🙏 Our goal with the JU Plus strategists is to help businesses of all sizes get an extra set of eyes on their marketing and offer up expert advice based on our knowledge shared across all Justuno promotions. Thanks for being a Justuno customer and we look forward to growing more together 🚀

April 21, 2021

I have used JustUno for 7+ years now and they are the best in the business for pop-ups. And I am writing this review in regards to their JustUno Plus service. Zach Bailey on the JustUno team has done an incredible job in helping us further push the envelope with improving our conversion rate. Their team gets to see what is working across numerous accounts and is able to offer strategy suggestions for us to implement. It has been a game changer for us.

Tenth Street Hats
United States
Time spent using app: Over 3 years
Justuno replied April 22, 2021

Thank you for your review and for being a customer of 7 years - WOW! We'll make sure and pass your review along to Zach and are glad to hear your business is benefitting from having regular, dedicated support from a Justuno strategist. Our goal is to leverage the data from our entire platform in order for merchants like you to succeed and it seems like Zach's doing a good job of building strategies off of what we see working. Let's keep game-changing together 💪💪💪

April 20, 2021

Great for what I needed it for. Advertising banner sales, events etc. Easy to use. Some times the mobile view is a little tricky

Auriça Luxe Beauté
United States
Time spent using app: Over 1 year
Justuno replied April 21, 2021

Thanks for your feedback! We're glad you're leveraging different display types for sales and events. If you're finding the mobile view a bit tricky, we'd suggest you use our library of pre-built templates. There you can find a mobile-friendly template to start from, then can easily customize the branding and sync up the integration with your provider, if needed. These also have our best-practice mobile targeting rules already set for you, so you don't have to worry about customizing anything there.

Should you ever need any additional support in getting your promotions designed "just right" feel free to reach out and someone on our team will take care of you. Thanks for being a Justuno customer!

April 7, 2021

Love this app and Zach is a pleasure to work with. He always has great ideas and the promotions work very well with our store.

Bindle Bottle
United States
Time spent using app: 12 months
Justuno replied April 8, 2021

Thanks for your review! Glad your Justuno Plus strategist, Zach, is helping you with a creative on-site conversion strategy. Your custom-designed spin-to-win promotion is one of our favorite ones! Thanks for being a Justuno customer 🤗

Edited April 1, 2021

This app has helped us convert and retarget new and existing customers. What we love most is the amount of support and resources we receive, especially being a very small company with limited bandwidth. Our strategist, Miranda Galindo has been such a huge help and asset to us. From coming up with different marketing strategies and ideas to being readily available to any questions we have - she has been such a pleasure to work with. She is also always willing to jump on a call to help walk through any questions or promo build-outs. Very happy with Justuno!

United States
Time spent using app: About 1 year
Justuno replied April 2, 2021

Thanks for your review! Our product shines in retargeting even if users haven't opted-in before so it's great to hear you're experiencing some benefits from our tech. Miranda is a rockstar and exactly what we hope our Justuno Plus strategists will be for our customers 🤗

We love helping SMB's with limited bandwidth and hope to be a tool to help you build a sustainable business. Thanks for being a Justuno customer!

March 30, 2021

We've been on JustUno for quite awhile, but with our recent NYT feature we had to get serious, and quick. Took a leap and jumped into Justuno professional and it's been phenomenal. We may have just gotten lucky because Miranda G. understood our need to execute quickly and has done exactly that for us and more! The learning and high level thinking we've been able to do as a team has been a gamechanger for us. Highly recommend!

Hometown Hero CBD
United States
Time spent using app: About 2 years
Justuno replied March 30, 2021

Thanks for your feedback! Great to hear Justuno Plus is helping you execute efficiently and get campaigns up and active - Miranda is a rockstar! We appreciate your business and look forward to helping you scale quicker 🚀

March 26, 2021

Very easy to use, instructions are clear! Using the free version at the moment and very happy with it.

Time spent using app: About 1 year
Justuno replied March 26, 2021

Thanks for being a Justuno customer! Great to know we're meeting your business needs.

March 19, 2021

Great for designing popups and tracking conversions. The dashboard is great for managing multiple campaigns.

Honua Hawaiian Skincare
United States
Time spent using app: Over 1 year
Justuno replied March 23, 2021

Thank you for this wonderful review, we truly appreciate it! If you ever have any questions, you know where to find us :)

Edited March 19, 2021

Justuno is amazing! It integrates easily with Shopify Plus, and it's easy to build unique customer experiences with popups. Justuno is worth the time investment and has a positive ROI almost immediately. The targeting and analytics options, along with the A/B testing functionality, make it easy to determine what's working and where the opportunities are. The user interface definitely has a learning curve. I would recommend partnering with their Professional Services team to have an expert that can help move creative assets and testing opportunities through the system quickly. Justuno makes Lead Gen easy and has rapidly allowed us to build our Email and SMS lists by offering a personalized discount. It's one of the most important integrations to consider on Shopify Plus.

United States
Time spent using app: Almost 2 years
Justuno replied March 23, 2021

We really appreciate your kind words, thank you so much!

Happy sales!