We downloaded your app yesterday and as soon as we did we started to experience a serious speed issue with our website. After some hours we decided to delete it because we thought that your app was causing it. We never had any speed problem with our store since we downloaded the app.
The problem is that even though we have deleted your app, the speed problem is still there. We have been talking with shopify assistance and they told us that sometimes even if we have deleted the app, it can leave behind a code that may cause the website to slow down.
We reached with the app asistance and they quickly washed their hands in order to now help us....
We are so dissatisfied with the app and the service!!!
M Ä H A & M O R E N A
Love it, definitely would recommend it! Very useful tool for marketing purposes. Thank you Justuno for your help
Galt Toys UK
I used this app on our Magento site and it was one of the first ones we added back in when we migrated to Shopify. Easy to use, very useful features especially the auto apply voucher codes and design tools. Plus support is very good.
Awesome customer support. I had a few questions upon setup and their chat agent was a rockstar. Keep up the good work!
Thanks for you help! So helpful and great services. Love all the possibility for our business :) Try an other app before and Justuno Pop are better for our needed.
I encountered some problems creating pop-ups on my store. I sought help from live chat and Jenna run through the entire setup process and waited with me to create the pop up for desktop and mobile. Thank you so much for your patience. I know I can count on you if I ever need help again.
I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND
Hello and thanks for your feedback.
We are sorry to hear you did not have a great experience with us. We pride ourselves on our support, and would have loved to assist with any issue you may have had with our product. Additionally, I have made sure that you are now unsubscribed from our emails, and wish you best of luck with your store!
I really like the app! Its been working really well for me, I'm surprised how many email captures you can get, and its nice that its integrated easily with google analytics. Customer support is really helpful and quick as well <3
This is a powerful App. Very well recommended. We have been using it consistently and we think we haven't reached its full potential yet.
We have NEVER seen or had such terrific support from ANY app we've ever tried or even currently using... The support folks here at JUSTUNO are patient & extremely helpful... So far - they have held our hand through the set-up process & being very exhausted from the past (2) weeks trying to get our store up & running, this has been very appreciative... A huge special thank you to Alice...!! >>> 5 Stars All The Way...!!