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The app is very straightforward, and does what it is supposed to! I really like the badge that displays on the product, as it helps avoid any confusion and makes the pre-order items clear to customers. The customer service was amazing, they responded to questions right away.
Thank you for the kind review! Really appreciate your note about the badge clarity and the quick support experience. If you have any questions, I’m here to help.
Best regards,
Yauheni Kaziak
Co-founder, K1 PreOrder
Support team is amazing! Super helpful and fast!!
Thank you so much! Really appreciate the kind words about our support and responsiveness. If you have any questions, I’m here to help.
Best regards,
Yauheni Kaziak
Co-founder, K1 PreOrder
First off, the app does exactly what it is supposed to. I was able to set items for pre-sale easily.
I had an issue with my theme not displaying the pre-order button correctly but the company was very responsive and had it fixed in less than 24 hours.
Also, I asked for a new feature, for pre-sale to automatically limit quantity based on incoming purchase orders, and was told that they are working on this and it should be available soon.
I highly recommend this plugin.
Thank you for taking the time to share this!
It’s good to know the setup made it straightforward to put items on pre-sale, and I’m happy we got the theme display issue sorted pretty quickly.
Indeed, your suggestion to limit pre-sale quantities based on incoming purchase orders is already on our roadmap and your clear, actionable feedback helps us keep the app aligned with real storefront workflows. So thanks for that!
The app works great, allows me to do custom ready orders to be made and to allow people to BackOrder products that have not yet restocked.
The app is very easy to set up in just minutes and if you have hiccups, customer service will help and even do it for you, but you'll probably be able to do it for yourself. This is all NEW to me and I did it without help.
The customer service is also phenomenal. Fast Friendly and off the chart Helpful.
Thanks for sharing your experience! Good to hear the setup matched your process in minutes, even as a first-time configuration. If any questions come up or you want to refine messages or rules, we are here to help :)
The developers were super responsive and helped get the app working correctly with my store. I'm very happy with it!
Thanks for sharing this! The integration needed a few extra steps, and I really appreciate your collaboration throughout. I’m happy the result fits your storefront and came together well.
K1 support system fixed my issue without me having to do anything, responds really fast, and they helped me solve the issue better than claude ai
Thank you for the great review! I’m especially glad we could take care of the issue for you directly and make the process easy on your side. And I have to say — “better than Claude AI” is a memorable compliment 😊 If you have any questions, I’m here to help.
Best regards,
Yauheni Kaziak
Co-founder, K1 PreOrder
CX is super responsive. This app is great to work with.
Thank you so much! Really appreciate your note about the quick support and smooth experience with the app. If you have any questions, I’m here to help.
Best regards,
Yauheni Kaziak
Co-founder, K1 PreOrder
Great app to handle Out of Stock behaviour.
We're a retailer of jewelry brands and offer items as a backorder. With this app we're handling information to our customer (approx. delivery time per manufacturer) as well as information for our purchasing - customer orders can be tagged if we have to order something from the manufacturer.
The app is constantly evolving and might have some slight hickups, however the team fixes them very quickly
Thanks for sharing this! Great to hear the setup felt straightforward. I’m glad we could jump on the issues you flagged and get them sorted quickly.
Your suggestions are genuinely helpful - we’ll keep shaping the app around how you work.
Best regards,
Yauheni Kaziak
Co-founder, K1 PreOrder
Extremely supportive and friendly support team that helps you solve any problem.
Thanks for the feedback about our support! We’re here to jump in and get things unstuck whenever you need. If you have any questions, we are always here to help.
The perfect app for pre-order with a great future for sure.
Yauheni the founder of K1 have helped me understand his app and. Very helpful, thanks !
Thank you for the kind words! It means a lot to hear K1 feels like the right fit for your pre-order needs. I also really appreciate your note about our conversation - it was a pleasure helping you get a clearer feel for the app. If you have any questions, I’m here to help.
Best regards,
Yauheni Kaziak
Co-founder, K1 PreOrder