The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Flying Squirrel Outfitters
Kaito is saving me a lot of time fielding customer inquiries, especially from those who don't seem to ever read my product descriptions. Kaito dynamically populates the most relevant Q&As to the page or product the customer is currently on. I haven't found any Q&A app with this capability, and limits the customer having to "hunt" for answers that result in missed phone calls and redundant emails for my small team. Highly recommend!