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Horrific customer service. only available between specific hours and seldom are they monitoring it in these hours..
We’re truly sorry to hear about your experience with our support team. That’s certainly not the level of service we strive for. While our support is available during specific hours, we aim to respond as quickly as possible within those times. We understand how frustrating delays can be and we’re working to improve our responsiveness. Thank you for your honest feedback; it helps us get better.
Best regards,
KaktusApp team
Extremely good app especially because it's FREE as well! Free support too, my small complaint was handled within hours!
THANK YOU!
Thank you! It's great to know the app is making a difference for your store.
Best regards,
Kaktus Team.
Very good application. It is easy to handle, simple, but flashy with useful functions.
Thanks for the wonderful feedback. We always aim to create helpful, easy-to-use tools, and it’s great to know it’s working for you.
Best regards,
Kaktus Team.
Super easy to use! Kim helped me out at 12:30am when I had a quick question. Excellent Customer Service. Thank you!
Thank you for your kind words! Our support team works hard to deliver fast and friendly assistance, so we're happy to know your experience was positive.
Best regards,
KaktusApp team.
Keep it short: Great product & Service
Good tool to optimize the cart, as you like without knowing coding.
Easy installation and fast support from the Team.
would use it again
Your kind words mean a lot — thank you! We're always here to support you.
Best regards,
KaktusApp team.
Great app, excellent customer service! Quick reply to any querry and patience to solve any requests!
Thanks for noticing our support efforts — we’re here anytime!
Best regards,
Kaktus Team.
Very good app, almost every single thing is customizable and it's very user friendly(even beginners or people that aren't good with software)
Thanks for the wonderful feedback. We always aim to create helpful, easy-to-use tools, and it’s great to know it’s working for you.
Best regards,
KaktusApp team.
The slide cart app from Kaktus does everything we wish from a professional yet seamless app. Customer and dev support is fantastic and we highly recommend for all. Going to check out other Kaktus apps now to improve our store. Thank you team!
We’re honored to be part of your Shopify journey. Thanks for letting us know how we’re doing!
Best regards,
Kaktus Team.
Super Kundenservice, hat sich richtig gut um mein Problem gekümmert in der App. Sofort geantwortet und mir geholfen. Dankeschön, kann ich nur empfehlen!!!
Vielen Dank! Unser Support-Team ist jederzeit für Sie da.
Mit freundlichen Grüßen,
Ihr KaktusApp-Team
Great support, great app, very useful. I'm very happy with the support (primarily) because of their aptitude to help solve issues.
Thank you for your fantastic feedback! We're thrilled to hear that you're happy with our support and find our app to be great and very useful.
We greatly appreciate your kind words about our support team's aptitude in helping to solve issues. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
