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This app works exactly as expected and is very easy to use.
Kaktus Slide Cart is incredibly predatory. The app makes it seem like disabling it will stop the charges, but it keeps billing you in the background. The “disabled” screen gives no warning, it only shows subscription options, giving the impression that your account is inactive. The only way to actually stop being charged is to uninstall the app entirely, and they refuse to issue refunds even after you realize what happened.
Thank you for taking the time to share your experience — we truly appreciate all feedback, even when it’s critical. We’re very sorry to hear that this caused frustration.
We’d like to clarify that app charges are managed through Shopify’s subscription system. Disabling the app inside the dashboard does not automatically cancel the subscription — the billing is tied to the active subscription, not the widget status. To fully stop charges, app must be uninstalled. That said, we completely understand how this can be confusing, and we’re actively working on improving the messaging inside the app.
We never intend to mislead merchants, and your feedback helps us improve both our product and communication.
Thank you again for bringing this to our attention.
Best regards,
Kaktus Team.
Great support, a lot of features, a few things that could be improved, but already very good content, especially for a free version
We’re always happy to help! Thanks for recognizing our support team — they’ll be thrilled to hear it.
Best regards,
Kaktus Team.
This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.
We’re truly sorry to hear this happened. We understand how serious it is to lose sales and frustrate your customers - this is absolutely not the experience we want for our merchants.
It sounds like there may have been a conflict between the app and your theme or another app that affected the add-to-cart functionality. We’d be grateful for the chance to investigate this further and ensure it doesn’t happen again. Thank you for your honest feedback - it’s invaluable in helping us improve.
Best regards,
KaktusApp team.
Application très simple et service client très réactif, je recommande
C'est formidable d'apprendre que l'application aide votre entreprise. Merci de partager votre expérience !
Cordialement,
L'équipe Kaktus.
works great, one of the only couple of apps that has the free shipping bar (where it fills up until they earn free shipping), same thing for meeting a rewards threshold.
Thank you! We’re glad everything is working smoothly and that you’re satisfied with the results.
Best regards,
Kaktus Team.
Magnifique et utile application ! Ben est super ! Merci
I love this app, it has all the necessary features and it looks great. Tom at support was really helpful when I struggled with an issue. He fixed it and everything works well now.
Thank you so much for the kind words!
Your mention of our support team means a lot — we take pride in offering fast, friendly help whenever it’s needed.
Best regards,
Kaktus Team.
This app helps simplify the checkout process. It was super easy to set up and when I did have a question, support answered right away. If you're looking for an alternative to the Shopify cart, give this one a try - you and your customers will like it.
Thank you! Knowing that you're satisfied with our app means a lot to us. Your feedback encourages us to keep delivering the best experience possible.
Best regards,
Kaktus Team.
lets you add targeted product recommendations and upsells directly in the cart drawer or page, which helps increase AOV (average order value) without disrupting the checkout flow.
