Recensioner (319)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
8 augusti 2024

I wish I can give a -ve star rating for this app. It worked really well for a few months, and then things broke, I mean came to a grinding halt. I am unable to login to their app and make any changes. Customer service exists but barely, and their ETA for fixing a production issue is 72 hours. I don't know how anyone can run an ecommerce store with this type of app and support when you are simply unable to make dynamic changes and see it take effect.

Savvy Stylish
USA
2 månader användning av appen
13 maj 2024

Horrific customer service. only available between specific hours and seldom are they monitoring it in these hours..

Duckies-shoes
Australien
En dag användning av appen
6 augusti 2024

j'ai desinstaller l'application par erreur et maintenant je peut plus la réinstaller

najmcoiff
Algeriet
11 dagar användning av appen
30 mars 2024

If you wonder why it's a free app, read the policy well. This could be why.

Broad collection of personal data: The policy states Kaktus may collect a wide range of personal information including name, addresses, phone numbers, payment info, IP addresses, geolocation data, and device identifiers when you use their services and apps.

Sharing data with third parties:
While it says Kaktus doesn't provide personal data to third parties for marketing purposes, it does share personal data with "unaffiliated companies" and "trusted third party service providers" that help operate their services.

Ocemida Water
Kanada
Ungefär 3 timmar användning av appen
Redigerat 9 maj 2024

This app has lost me sales. I had numerous customers contact me to say they couldn't add to cart. When I disabled the app suddenly they could purchase again.

Jasmine and Jade Interiors
Storbritannien
Ungefär ett år användning av appen
Kaktus svarade 13 juli 2023

Thank you for your wonderful feedback and for awarding us with 5 stars! We're delighted to hear that Liubava from our support team was able to assist you promptly.

We greatly appreciate your kind words about our app. It's fantastic to know that you find it brilliant and it has fulfilled your needs.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.