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Das Team, macht einen sehr guten Job und sind sehr hilfsbereit, wenn man mal nicht weiter kommt. Toller Service! DANKE
Vielen Dank für Ihr tolles Feedback! Es freut uns zu hören, dass unser Team sehr gute Arbeit leistet. Exzellenter Service ist uns sehr wichtig!
Wenn Sie weitere Fragen haben oder weitere Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen weiterhin zu helfen und sicherzustellen, dass Sie mit unserer App zufrieden sind.
Vielen Dank, dass Sie unsere App nutzen, und wir freuen uns sehr über Ihre positive Bewertung!
Mit freundlichen Grüßen,
Ihr KaktusApp-Team.
Ja definitiv empfehle ich diese App.
Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt.
ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde.
Anne hatte zu allem einen Tip!
Lieben Dank
Sara
Vielen Dank! Wir freuen uns, dass unser Team Ihnen den Prozess erleichtern konnte.
Mit freundlichen Grüßen, Ihr Kaktus-Team.
Customer Support is really helpful
Thank you for your feedback!
Best regards,
Kaktus Team.
This has been my favorite app for over a year now for all of our pre-orders.
The team is phenomenal every single time.
Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter.
The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.
Thank you for your kind words! We’re thrilled that you’re having a great experience with the app. Your support encourages us to keep enhancing our products for all merchants.
Best regards,
Kaktus Team.
Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall
Thank you for your wonderful review! It’s always rewarding to know that the app is helping merchants like you achieve their goals.
Best regards,
Kaktus Team.
(Update)
After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app.
(Previous review)
Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.
We truly appreciate you taking the time to revise your review.
Knowing that the app is providing value and a positive experience means a lot to our team.
Best regards,
Kaktus Team.
App with basic functions allows to easily set up pre-order offers. Whatever is not self-explaining will be solved quickly by the excellent support. Highly recommended.
Thank you for your wonderful feedback! We're thrilled to hear that our app with its basic functions has made it easy for you to set up pre-order offers. We've designed it to be user-friendly and intuitive, allowing you to create offers seamlessly.
We're delighted to know that our support team has been able to quickly address any questions or concerns you may have had. If you ever need further assistance or have any more questions, please feel free to reach out. Thank you for recommending our app!
Best regards,
KaktusApp team.
The app is very good and the support is very happy to help if there are any problems. Thanks a lot!
Thanks for the great review! We’re committed to providing a smooth and reliable experience.
Best regards,
Kaktus Team.
Kaktus's customer support is excellent. Also quick to answer and very helpful and thorough.
Thank you for taking the time to provide us with your feedback! We are thrilled to hear that you had a positive experience with our support team and found them extremely responsive and helpful as you navigated both Shopify and Kaktus for the first time.
We appreciate your support and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
Fantastic customer service. Easy to use and a very helpful free app. Thanks to everyone involved!
Thanks so much! We're happy the app is living up to your expectations.
Best regards,
Kaktus Team.