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Emily provided the best support, now the app is up and running perfectly.
Very easy to operate and customer service with fast and efficient response
Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.
very good design, they help me a lot, thanks for the help
great customer service
great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!
Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall
This has been my favorite app for over a year now for all of our pre-orders.
The team is phenomenal every single time.
Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter.
The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.
Super Support von Tom, alles cool. Klappt einwandfrei!
(Update)
After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app.
(Previous review)
Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.