Omtaler (588)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
18. november 2024

What can I say from install to now soon to be uninstall - problems!

Add to cart function does not work - on my site
The ap removed add to cart button from my site

I now have to re-upload and publish multiple SKU's

What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.

Binky
Storbritannia
Rundt 1 måned bruker appen
Kaktus svarte 20. november 2024

We are sorry to hear about the experience you faced and understand your concerns. Our team has reviewed the situation and provided an explanation, noting that the behavior stemmed from the styles set up in the theme.
Should you choose to reinstall our app, we would be happy to investigate further. Please also consider that you have been using our app since October without issue, and this concern only arose a few days ago.
We’re here to assist you and ensure everything works as expected.
Warm regards,
Kaktus Apps Team

28. oktober 2024

Solves lots of problems but isn't as seamless as we'd hoped for our situation.

Startup Candy Co.
USA
Rundt 1 år bruker appen
4. oktober 2024

Emily provided the best support, now the app is up and running perfectly.

HALF STUDIOS
Spania
Rundt 1 år bruker appen
16. september 2024

Very easy to operate and customer service with fast and efficient response

CANAPES USA
USA
12 måneder bruker appen
27. juni 2024

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Mirror Skin
USA
24 dager bruker appen
23. juli 2024

great customer service

Thompson Cooper LTD
Storbritannia
11 måneder bruker appen
23. mai 2024

great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!

Chris's House
Canada
Rundt 1 år bruker appen
10. juli 2024

very good design, they help me a lot, thanks for the help

NR-7 E-Bike Store
USA
20 dager bruker appen
19. oktober 2024

Super Support von Tom, alles cool. Klappt einwandfrei!

MINOH Shop
Tyskland
Rundt 1 time bruker appen
12. juni 2024

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

NOA | AON
USA
7 måneder bruker appen