Omtaler (442)
Raffiner
-
Etter vurdering
What can I say from install to now soon to be uninstall - problems!
Add to cart function does not work - on my site
The ap removed add to cart button from my site
I now have to re-upload and publish multiple SKU's
What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.
We are sorry to hear about the experience you faced and understand your concerns. Our team has reviewed the situation and provided an explanation, noting that the behavior stemmed from the styles set up in the theme.
Should you choose to reinstall our app, we would be happy to investigate further. Please also consider that you have been using our app since October without issue, and this concern only arose a few days ago.
We’re here to assist you and ensure everything works as expected.
Warm regards,
Kaktus Apps Team
THIS APP IS NOT WORKING FOR VARIANTE ONLY FOR STYLE.
IF YOU HAVE VARIANT SOLD OUT DO NOT USE THIS APP!!
I INSTALL IT AND NOW I NEED TO REMOVE IT.
Solves lots of problems but isn't as seamless as we'd hoped for our situation.
Thank you for the great customer service and for refunding me.
Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.
Very easy to operate and customer service with fast and efficient response
very good design, they help me a lot, thanks for the help
great customer service
Super Support von Tom, alles cool. Klappt einwandfrei!
This has been my favorite app for over a year now for all of our pre-orders.
The team is phenomenal every single time.
Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter.
The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.