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Good App. Works well. It Does as expected. Support team is good too. Thanks.
Thank you for your kind words and positive feedback about our app! We are delighted to hear that our app is working well for you and meeting your expectations.
We are also thrilled to know that our support team was able to assist you effectively. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing our app and we look forward to serving you in the future.
Best regards,
KaktusApp team.
Works well, Fast Support, easy to understand, exactly what I needed. intuitive, editable responses, good meterics
Thank you for taking the time to leave a positive review of our app! We're thrilled to hear that our app works well for your needs, and that you found our support team to be fast and helpful.
We're glad to hear that you found it easy to understand. We're also pleased to hear that our editable responses and metrics were useful for you.
Thank you for choosing KaktusApp, and please don't hesitate to reach out if you have any further questions or feedback. We're always here to help you!
Best regards,
KaktusApp team
Easy to use and great customer service! The team was very quick to respond to my questions and help me set up pre-orders on our site.
Working great! Customer service was very quick with setting it up and we are already getting preorders.
Thank you for your feedback! We're thrilled to hear that our app is working great for you and that our customer service team was quick in setting it up for you.
It's fantastic to know that you're already receiving preorders. This is a great indication that our app works for your business.
If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.
Thank you for choosing our app and for your support. We value you as our customer and appreciate your trust in us.
Best regards,
KaktusApp team.
Great app and awesome customer support. Highly recommended!
Their workers are very helpful people
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Thank you for your kind feedback! We're thrilled to hear that our team members have been helpful to you. Providing exceptional customer service is a top priority for us, and we're glad that our team members were able to assist you effectively.
If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Very useful app and fast service. The best one concerning pre-order button as it is easy to understand and free !
Thank you for your positive feedback! We're thrilled to hear that you find our app very useful and that our service has been fast.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
Thank you again for your kind words and for choosing our app.
Best regards,
KaktusApp team.
Had an issue with the app not working as advertised but Liubava fixed it. Very professional and courteous. Highly recommend this app. Two thumbs up!
Sudden charges after being installed and used for 3 months without charge
Support refuse to say there is an issue. Send me to shopify for help but shopify say it is the apps issue
I would not recommend this app dev at all after my experience
***Update***
2 Months later after a lot of back and forth emails and live chats between shopify and kaktus i eventually got my refund. It took a huge effort to get this back. Then once received Kaktus then kept requesting i alter my review. So here is my updated review:
I would not recommend this app at all after my experience
Hello Dear Customer,
I want to ensure that we are all on the same page. With all due respect, the way the app ecosystem operates is such that you are charged by Shopify, and Shopify then makes the payment directly to us.
Once you request a refund, we can approve it. However, the actual refund is processed by Shopify or the payment processor, not by us. If you have any stores and request a refund, the process will be the same—some processors might take more time, others less.
It's important to point out that we issue refunds immediately, no questions asked. We still believe that this review is unfair to us, as it does not reflect any feedback on the app itself but rather your experience with obtaining a refund.
If there is anything else we can do, please contact us. We will do everything to make you happy, I promise.
With love from Alex, CEO of KAKTUS.
Does what it needs to, the support was mega fast and awesome. I would definitely recommend this app. I am using it for the purpose of creating a back order button for dropship purposes so works very well for it.
Thank you for your fantastic feedback! We're thrilled to hear that our app does what it needs to for your purposes. Providing a solution that meets your needs is important to us, and we're glad that our app has been effective in creating a back order button for your dropship purposes.
We greatly appreciate your kind words about our support. If you have any further questions or need any assistance, please don't hesitate to reach out.
Best regards,
KaktusApp team.