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Very quick to respond on chat
Great app and awesome customer support. Highly recommended!
So far it is good. I am just learning how to use it. Once I learn how to use it I can give a better review.
Great customer support. Vitalii took care of my issues in just a few minutes and the widget integrates with our site easily.
Just downloaded this app as we are getting ready to launch a new product. I was having some trouble and the support team fixed my problem right away. Very pleased!
Amazing app! Andrian was so helpful through out the whole process! Great product! I was having some trouble setting up and Andiran was so responsive and helped me short it out really fast! Thanks team!
Thank you for your feedback! We're thrilled to hear that you find our app amazing and that Andrian provided helpful support throughout the whole process.
We greatly appreciate your kind words about Andrian's responsiveness and assistance. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
The help desk person was very knowledgeable and helpful. The ap appears to be doing what I need it to do. Just testing for now, but I think it will do the job. Thank you!
Thank you for your feedback! We're delighted to hear that our help desk person was knowledgeable and helpful in assisting you.
We're also glad to hear that our app appears to be doing what you need it to do. We understand the importance of testing and ensuring that the app meets your requirements before fully implementing it. We're confident that it will serve you well.
If you have any further questions or need any assistance during your testing phase or beyond, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Tolle intuitive App.
Was trying out new pre-order apps and we ended up going live with this one - it was easy set up and had a fast loading time on our store.
Just when I went to announce on our social media, we did a double check and suddenly the widget was gone from the product page and the app was experiencing a server error - could not even open the app. Decided to give it some time and tried it again. Server came back maybe 20 minutes later and we went live. About two hours later we were notified by a customer trying to check out that the widget was gone and there was not an option to preorder and we saw that the server was done again. Bad first impression and definitely upsetting. We had to uninstall the same night and find an alternative so we wouldn't lose sales :/
Adorei o aplicativo e o suporte me atendeu na hora e me ajudou em tudo! Super recomendo! Vale a pena!
Ficamos muito felizes em saber que você adorou o nosso aplicativo e que o nosso suporte foi útil e ágil em atendê-lo! Obrigado por nos recomendar e por compartilhar a sua experiência positiva.
Se precisar de qualquer ajuda adicional ou tiver alguma outra dúvida, não hesite em nos contatar.
Muito obrigado por escolher o nosso aplicativo, e esperamos que ele continue atendendo às suas necessidades de forma excelente!
Atenciosamente,
Equipe KaktusApp.