Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, intuitive setup, and efficient pre-order management. They value its quick loading time, ability to handle multiple pre-orders, and customizable pre-order button. The responsive customer service, particularly the live chat feature, is highly praised. Some merchants also highlight its positive impact on small businesses, offering free services that aid growth.

Edited April 1, 2024

(Update)
After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app.

(Previous review)
Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.

Happi Bebe
Singapore
6 months using the app
March 21, 2024

I just reached out regarding two questions I had while working on my Shopify store and was immediately assisted by Anne.
She was prompt in responding, clear in communication and immediately assisted me with my requests!

Very pleased with the service received today.
Thank you Anne!

LuminaraLuxe
United States
7 months using the app
December 18, 2023

The customer Service was amazing! I had a problem and Tess was so quick to offer help. It always reassuring when you have that kind of support. Thanks again!

STIK-ITY.
Australia
11 days using the app
February 23, 2024

great support

Dvyne Apparel
United States
About 1 year using the app
December 13, 2023

Simple
Straight forward
Feature rich

Captain’s Chest Bullion
United States
4 months using the app
November 14, 2023

Excellent customer service. It gets so exhausting that some apps dont have a standby representative to help you with some edits. 10/10 recommend. I love having a live chat open when im working on a new app. Liubava went above and beyond to give me exactly what i wanted. Thank you so much!

Hayaniq
United States
About 2 months using the app
December 28, 2023

Super fast support

Punarnawa Soul of Artistry
India
3 months using the app
December 12, 2023

So far so good, had it for a week an we are already getting pre-orders. Support is fantastic!

Conquest Auto Parts
United States
22 days using the app
March 20, 2024

Ja definitiv empfehle ich diese App.
Intuitiv, leicht verständlich und es wird bei Benutzung gefragt, ob man Hilfe benötigt.
ich hatte drei kleine Problemchen, bei denen mir sofort geholfen wurde.
Anne hatte zu allem einen Tip!

Lieben Dank
Sara

Metalmotte GmbH
Germany
11 months using the app
November 3, 2023

I have a complex theme, but the support team skillfully adapted it to match my specific requirements and preferences. A very nice app.

BARBER FIRST
Italy
12 months using the app